How to send messages, photos, and packages
Onondaga Correctional Facility uses ICSolutions for phone service, electronic messaging, and both onsite and remote video visitation. Start by registering for an account at www.ICSolutions.com. To receive or place phone calls connected to the facility, set up and fund a prepaid ICSolutions phone account online or by calling (888) 506-8407. For remote video visits, you'll need a computer with high-speed Internet, a webcam, and an audio device. Your ICSolutions prepaid account must be funded before you can schedule a session. Keep in mind that calls, video sessions, and electronic messaging are commonly subject to monitoring and recording, and scheduling rules or session limits may apply. For commissary payments and some account transfers, use AccessCorrections or SmartDeposit, or call 1-866-345-1884.
Search for a loved one and send messages and photos in minutes.
Register for an ICSolutions account at www.ICSolutions.com, then fund your prepaid account before scheduling. Remote video visits require a computer with high-speed Internet, a webcam, and an audio device. Session limits and scheduling rules can vary.
Set up a prepaid phone account with ICSolutions by calling (888) 506-8407 or registering at www.ICSolutions.com. You'll need a funded vendor account to receive calls through the facility phone system.
Yes. Commissary payments and orders can be handled through AccessCorrections or SmartDeposit, or by calling 1-866-345-1884. Phone calls and video visits require a funded ICSolutions prepaid account.
Dress code is one of the easiest ways to get turned away at the door. Here’s what Onondaga Correctional Facility flags as prohibited, plus what to expect if you wear religious headwear.
Visiting with kids at Onondaga Correctional Facility is doable, but the facility is strict about paperwork and how children must behave during the visit. Use the sections below as a quick checklist so you don't get turned away at the door.
Trying to stay in touch with someone at Onondaga Correctional Facility? Start by getting set up with ICSolutions. It handles both visitation registration and prepaid phone accounts for inmate calls.
