Onslow County Jail

Visiting someone at Onslow County Jail takes a little planning. Visits must be scheduled at least 24 hours in advance—same-day visits are only allowed for emergencies, command visits, or urgent attorney updates. To set up an on-site visit, call the jail at (910) 937-1475. Prefer a remote option? Video visits (Video Connect) and e-messaging go through Securus Technologies, the jail's communications vendor. Before scheduling anything, make sure the incarcerated person has added you to their approved visitor list and complete any visitor-application steps required. Check the facility page before you go—hours, contact vs. noncontact rules, and eligibility can all affect whether a visit is allowed.

Onslow County Jail uses Securus Technologies for phone service, Video Connect video visitation, and e-messaging. You'll create an account with Securus to manage calls, messages, and video visits—most of this happens through the vendor rather than the jail directly. Remote video visits are scheduled through the Securus portal or app once your account is approved. Need to add funds for calling or paid tablet features? Use the vendor's portal or payment options. The facility also lists JailATM for adding money to an inmate's account. For on-site visit questions, contact the Detention Division directly.

Sending mail to someone at Onslow County Jail starts with using the right address. Personal (non-professional) mail goes to a county-provided PO Box in Tampa, Florida. Professional mail can be sent to the Onslow County Jail street address in Jacksonville, North Carolina. Sending books? They must be brand-new, softback copies shipped directly from a publisher or major distributor—Amazon, Books‑A‑Million, and Barnes & Noble are all acceptable. Like many North Carolina jails, non-legal letters may be processed through an offsite mail-scan vendor that screens mail and delivers digital copies rather than originals. Use the required addressing format, including the incarcerated person's full name and ID. Request originals promptly if you need them back.

Onslow County Jail's commissary is operated by Oasis Commissary. Add funds to an inmate's account through JailATM by phone or online. Want to send approved care packages or commissary food items? Orders go through JailCanteen.com. Prefer to deposit funds in person? The Sheriff's Office lobby has a public kiosk at 717 Court St that's available 24/7. Whichever method you use, enter the inmate's full booked name and inmate/account number exactly as shown so the money posts to the right account.