Onslow County Jail's 24-Hour Advance Scheduling Rule — and How to Schedule Video Visits

Onslow County Jail doesn't allow same-day visits. Unless your situation qualifies for an exception, you'll need to schedule at least 24 hours ahead. A few situations are exempt: emergencies (like a missing child), Command Visits, or when an attorney has urgent case updates. If one of these applies, reach out right away - staff can tell you what the jail will allow.

To schedule an on-site visit or ask visitation questions, call the Questions & Visitation line at 910-937-1475. This is your go-to number for on-site scheduling and general visitation info.

• ✓ Questions & Visitation: 910-937-1475
• ✓ Booking (intake): 910-937-1470
• ✓ Medical: 910-937-1453
• ✓ Safety & Security Officer: 910-937-1473
• ✓ Attorney Liaison: 910-989-4078

Remote video visits go through Securus Technologies. Securus handles the jail's communications - including Video Connect for video visits and e-messaging. You'll create your account through Securus and add funds there for any services you use.

You can schedule remote visit dates and times yourself through SecurusTech.net. If you're new to the platform, that's where you'll set up your account and find scheduling options. For step-by-step help specific to your device, check Securus support resources.

1. Plan ahead for the 24-hour rule - Onslow County Jail does not allow same-day visits, so build in at least a full day of lead time for any visit that isn’t exempt.
2. Know when an exception might apply - The jail lists emergencies (such as a missing child), Command Visits, and situations where an attorney has an important case update as exceptions.
3. Act quickly if your situation is time-sensitive - If you think you fall under one of the exceptions, contact the jail right away to ask how to proceed.