Scheduling a Visit at Onslow County Jail: Why You Can't Just Show Up (and the Exceptions)
Planning to visit someone at Onslow County Jail? Here's the most important thing: you usually can't walk in and visit the same day. Most visits need to be scheduled ahead of time, with only a few specific exceptions.
The baseline rule is simple: no same-day visits. Your visit generally needs to be on the schedule at least 24 hours in advance. There are a few narrow exceptions (covered below), but if your situation doesn't fit one of those, plan to schedule for a later date. Don't count on them making an exception at the door.
To schedule an on-site visit, call the jail at (910) 937-1475. Let them know you want to set up an in-person visit, and they'll walk you through picking a date and time.
For remote video visits, Onslow County Jail uses Securus Technologies' Video Connect. You'll need to create a Securus account first, then use Video Connect to pick your visit date and time through www.SecurusTech.net.
- ✓ Securus Technologies is the jail’s communications vendor.
- ✓ Customer support phone number: 1-800-844-6591.
- ✓ Through Securus (website/app), you can add money for phone calls, use Video Connect for video visits, and send E-messages.
Tip: Having trouble with setup or scheduling? Start with your Securus account at www.SecurusTech.net (or the Securus app). For account issues, calling Securus support at 1-800-844-6591 is usually the fastest fix.
Exceptions
- ✓ Emergency situations (the jail gives an example like a missing child)
- ✓ Command Visits
- ✓ An attorney has an important update on a case
- Call right away - If you believe your situation fits an exception, call (910) 937-1475 immediately.
- Explain the exception clearly - Say whether it’s an emergency, a Command Visit, or an important attorney update.
- Follow staff instructions - The jail will tell you what they can approve and what your next step is.
Find an Inmate at Onslow County Jail
Search for a loved one and send messages and photos in minutes.
