Send Photos & Mail at Onslow County Jail

How to send messages, photos, and packages

Overview

Onslow County Jail uses Securus Technologies for phone service, Video Connect video visitation, and e-messaging. You'll create an account with Securus to manage calls, messages, and video visits—most of this happens through the vendor rather than the jail directly. Remote video visits are scheduled through the Securus portal or app once your account is approved. Need to add funds for calling or paid tablet features? Use the vendor's portal or payment options. The facility also lists JailATM for adding money to an inmate's account. For on-site visit questions, contact the Detention Division directly.

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Quick Facts

  • Onslow County Jail uses Securus Technologies for phone service, Video Connect video visitation, and e-messaging.
  • Remote video visits can be scheduled via the SecurusTech website; the Detention Division publishes a jail phone number for visit questions.
  • Securus provides customer support and a vendor website to set up accounts and troubleshoot service issues.
  • Families commonly add funds through the communications vendor portal; the facility also accepts commissary deposits via JailATM for inmate accounts.
  • Personal (non‑professional) mail for Onslow County inmates is routed to a PO Box in Tampa, FL.

Send Photos & Mail Guides

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Where to Mail Letters and Books to Someone at Onslow County Jail

Getting the address and format right matters. Mail or book packages that don't follow the jail's rules can be delayed or sent back. Here's where to send personal mail, professional mail, and books so they actually get through.

Common Questions

Who provides phone and video services at Onslow County Jail?

Securus Technologies is Onslow County Jail’s approved communications vendor for phone calls, Video Connect video visitation, and e-messaging. Securus also provides a website and customer support for setup and troubleshooting.

How do I schedule a video visit with an inmate at Onslow County Jail?

Schedule remote video visits through the Securus website or app after creating an account and completing any required linking/approval steps. For on-site visit questions or scheduling help, use the Detention Division phone numbers published by the jail.

How can I add money to an inmate's account for calls or tablet features?

You’ll typically add funds through the approved vendor’s portal or payment channels to enable calling and paid tablet features. The facility also lists JailATM as an option for adding money to an inmate’s account.

What address do I use to mail a letter to someone at Onslow County Jail?

Use the county’s Tampa, FL PO Box for personal (non-professional) letters. Professional mail may be sent to the Onslow County Jail street address in Jacksonville, NC. Include the inmate’s full name and ID and follow the required addressing format for proper routing.

Can I send books to an inmate at Onslow County Jail?

Yes. Books must be brand-new, softback copies shipped directly from a publisher or distributor. The facility lists Amazon, Books‑A‑Million, and Barnes & Noble as acceptable examples.

How is inmate mail processed and how quickly will they get scanned letters?

Non-legal letters are commonly handled by an offsite mail-scan vendor that screens mail and provides digital copies to inmates. Vendors often deliver scanned mail within about 24 hours, and originals are typically held only briefly—request originals promptly if you need them returned.

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