How to deposit funds, commissary, and payment options
Orange Correctional Center uses third-party vendors for sending money and adding funds. For mailed trust deposits, send a money order payable to TouchPay along with the required vendor deposit slip to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Phone and tablet account top-ups go through ConnectNetwork (ViaPath's authorized portal), not through the facility directly. Only approved visitors can deposit money for an offender, so confirm you're on the approved list before trying. Follow vendor instructions closely: use the incarcerated person's exact booked name and inmate or account number, and don't include letters or other items with mailed deposits. Fees vary by deposit amount and channel, so check the Money Transfer Fees table (effective Aug 1, 2023) before sending funds.
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Make the money order payable to TouchPay and include the required vendor deposit slip. Mail both to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Be sure to use the incarcerated person's exact booked name and inmate or account number.
Yes. Phone and tablet time is added through ConnectNetwork, ViaPath's authorized deposit and account portal. If you run into issues, contact ViaPath customer support for help.
Only approved visitors can make deposits to an offender's account. For deposit help or troubleshooting, call ViaPath customer support at 877-650-4249.
Staying in touch with someone at Orange Correctional Center comes down to two main channels: digitized mail delivered to a tablet, and visits (including video visits) that you schedule ahead of time.
Video visiting at Orange Correctional Center runs through the North Carolina Department of Adult Correction (NCDAC). Once you're approved to visit, you can see and talk with your loved one remotely.
Getting on the approved visitor list is the first step to seeing someone at Orange Correctional Center. Once you understand how the application works and what to include, the process is pretty straightforward.
