How to send messages, photos, and packages
Communication at Orange Correctional Center runs through third-party vendors, so you'll use their apps or websites rather than contacting the facility directly. To get started, create an account with the approved vendor, sign in to their portal or app, and add funds so the person in custody can place calls or use paid tablet features. Video visits and digital messaging work through the same vendor system—you can schedule sessions or start them on demand. Both accounts need approval before these features become available. If you opt in with ViaPath, you'll get a text or email reminder no later than 30 days before your account expires. Using GTL Connect? You can sign in with your existing ConnectNetwork email and password.
Search for a loved one and send messages and photos in minutes.
Ordering a package for someone at Orange Correctional Center through North Carolina's inmate package program? Start with the vendor's official shopping pages. Everything listed there is pre-approved—no guessing whether a product will make it through.
Yes. If you opt in with ViaPath and provide your contact information, you’ll receive a text or email reminder no later than 30 days before your account expires.
Yes. GTL Connect accepts existing ConnectNetwork sign‑in information (your email and password), so returning users can log in with their current credentials.
Create an account with the facility’s approved communications vendor and sign in through the vendor’s app or website. Add funds in the vendor portal so the person in custody can place calls or use paid tablet features. For video visits and messaging, schedule or start sessions in the vendor system and make sure both accounts are approved before you try to use those features.
Order through Orange Correctional Center’s approved vendor shopping pages, where the items shown are pre-approved for purchase. If you prefer, the vendor also offers a downloadable mail-in order form.
For this cycle, the vendor lists the ordering window as January 7 through February 6.
If the incarcerated person is placed on HCON, MCON, ICON, or Safekeeper status before shipping, the vendor will cancel the order and refund the purchaser minus a $5 restocking fee.
Work release can be confusing from the outside—especially when you're trying to understand what your loved one is allowed to do and how it affects their daily routine. Here's what North Carolina's published facility information says about work release at Orange Correctional Center, and what you'll need to confirm directly with staff.
Supporting someone at Orange Correctional Center? The best way to avoid phone and tablet interruptions is keeping your vendor accounts active and logging into the right place. Two simple account tasks will save you the most headaches.
When your loved one gets placed in restrictive housing, the hardest part is often not knowing what that actually means day to day. Here's what Orange Correctional Center's facility information confirms—and what you'll need to ask them directly.
