How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Orange County Convention Center - West Concourse.

Sending Photos and Postcards

A great way to send love and support to a loved one at Orange County Convention Center - West Concourse is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Orange County Convention Center - West Concourse.

Frequently asked questions about Orange County Convention Center - West Concourse

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Orange County Convention Center - West Concourse.

2. How much does it cost to send a message to Orange County Convention Center - West Concourse?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Orange County Convention Center - West Concourse?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Orange County Convention Center - West Concourse. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Orange County Convention Center - West Concourse. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Orange County Convention Center - West Concourse?

   Mailing address:

   Orange County Convention Center - West Concourse
   9800 International Dr
   Orlando, FL 32819
   Phone: (407) 685-9800

5. What are the visiting hours at Orange County Convention Center - West Concourse?

   Visiting hours at Orange County Convention Center - West Concourse vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (407) 685-9800 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Orange County Convention Center - West Concourse?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Orange County Convention Center - West Concourse for their specific mail policies.

7. How do I send money to an inmate at Orange County Convention Center - West Concourse?

   You can send money to an inmate at Orange County Convention Center - West Concourse through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Orange County Convention Center - West Concourse?

   Many facilities now offer video visitation as an alternative to in-person visits. At Orange County Convention Center - West Concourse, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Orange County Convention Center - West Concourse?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Orange County Convention Center - West Concourse for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Orange County Convention Center - West Concourse, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Personal growth and rehabilitation form the foundation of services at Orange County Correctional Center in Florida. The facility typically emphasizes helping inmates develop essential life skills and address underlying issues that may have contributed to their incarceration. This approach often includes a comprehensive range of educational, therapeutic, and support services designed to prepare individuals for successful reintegration into their communities.

Educational services may provide inmates with opportunities to advance their academic credentials and develop practical skills. The facility often includes basic education programs that help participants earn their GED or improve literacy levels. Furthermore, tutoring programs typically offer individualized support to help inmates succeed in their educational pursuits. These services often focus on building confidence and creating a foundation for future employment opportunities.

Support services and therapeutic interventions typically address both immediate needs and long-term rehabilitation goals. Work release programs may provide eligible inmates with opportunities to maintain employment while serving their sentences, helping them develop job skills and financial responsibility. Furthermore, volunteer programs often allow inmates to contribute positively to their communities while building a sense of purpose. Substance abuse treatment services typically address addiction issues through counseling and education, while life coaching may provide guidance on goal-setting and decision-making skills. These combined services often work together to support inmates in developing the tools necessary for successful reentry into society.

Daily Life & Visitation

The housing units at Orange County Correctional Center feature dormitory-style accommodations where inmates navigate shared living spaces throughout their daily routines. At present, the facility actively maintains structured schedules that begin with early morning counts and meal service. Inmates typically follow established routines that include work assignments, educational programming, and recreational periods designed to provide stability and purpose during their incarceration.

Living conditions generally involve multiple inmates sharing dormitory areas with basic furnishings and personal storage space. Although privacy may be limited, inmates often adapt by establishing routines around shared bathroom facilities and common areas. Furthermore, the facility typically provides three meals daily in designated dining areas, with inmates following scheduled meal times based on their housing assignments. Personal property allowances usually include basic hygiene items and limited personal belongings that can be supplemented through commissary purchases.

Programming schedules actively incorporate various activities that help inmates maintain connections with family and prepare for reintegration. Work assignments may include kitchen duties, facility maintenance, or laundry services that provide structure and skills development. Although visitation policies typically involve scheduled times and security procedures, these visits generally provide important family connections. Furthermore, inmates usually have access to telephone services and may participate in recreational activities such as television viewing, reading materials, and outdoor exercise periods when available, helping them adapt to the institutional environment while maintaining some normalcy in their daily lives.