How to Schedule Your First Video Visit at Orange County Jail
Your first video visit at Orange County Jail starts with a phone call. After that initial registration, booking future visits online is simple.
You can't book your first video visit online - you have to call the Visitation Center at (407) 836-8061 at least one day in advance. Once you've completed that initial registration, future visits can be scheduled through the website.
Call (407) 836-8061 to schedule. Phone lines are open 9:30 a.m. to 8:30 p.m., giving you a wide window to reach someone. Just don't wait until the day you want to visit.
- ✓ Your unique visitor ID number (you’ll need to provide it when scheduling)
Timing reminder: Your first appointment must be scheduled at least one day in advance. All appointments can be booked no less than one day ahead and up to one week ahead.
Arrive at least 15 minutes early for your scheduled video visit. Bring a valid photo ID - driver's license, passport, or state or military ID all work. Getting there early with the right ID helps you avoid check-in headaches.
Once you've completed in-person registration, you can schedule future visits online through the scheduling website. The first time you log in, enter your email address and click "Forgot your password? Click here to reset it" to receive a password. After that, log in and follow the prompts to book visits.
Keep the booking window in mind: video visits can be scheduled up to one week in advance, but no less than one day ahead. If you're working around your schedule for work, childcare, or travel, that one-week window is your planning sweet spot.
Inmates are limited to three video visits per week. If you're coordinating with other family members, space out visits and pick times that don't overlap.
If lines are busy, try calling back during the posted scheduling hours rather than waiting until the last minute. For scheduling help and visitation questions - including accommodation needs - call (407) 836-8061.
Wrap Quick Summary
- ✓ Call (407) 836-8061 to schedule your first video visit.
- ✓ Call at least one day in advance.
- ✓ Scheduling phone lines are open 9:30 a.m. to 8:30 p.m.
- ✓ Arrive at least 15 minutes early and bring a valid photo ID (driver’s license, passport, or state/military ID).
- ✓ After in-person registration, schedule future visits online and use the “Forgot your password” reset the first time.
- ✓ Appointments can be scheduled up to one week ahead, but no less than one day ahead.
- ✓ Inmates are allowed up to three video visits per week.
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