How to Schedule Your First Video Visit at Orange County Jail

You'll need to call at least one day ahead to schedule your first video visit. Same-day scheduling isn't available for first appointments, so plan for at least a 24-hour buffer.

Call the Visitation Center at (407) 836-8061 to set up that first appointment. Phone lines are open from 9:30 a.m. to 8:30 p.m., which gives you flexibility if you're working around a busy schedule.

Registration Documents

• ✓ Bring a valid photo ID for registration and check-in (driver’s license, passport, state ID, or military ID)
• ✓ Get your unique visitor ID number during registration, keep it handy since you must provide it when scheduling visits

Once you've completed in-person registration, you can book future video visits online. The first time you log in, use the "Forgot your password" option to reset it. The system will send your password to the email address you provided during registration. Have your visitor ID number handy when booking since the site requires it.

You can schedule visits up to one week out, but no less than one day in advance. On the day of your visit, arrive at least 15 minutes early with a valid photo ID (driver's license, passport, state ID, or military ID) so check-in goes smoothly.

1. Call the Visitation Center for scheduling help - Use (407) 836-8061 during the scheduling line hours (9:30 a.m. to 8:30 p.m.).
2. Use the “Forgot your password” option on your first online login - Your password is sent to the email address you provided during registration.
3. If your visitor ID doesn’t work online, call for assistance - Your unique visitor ID is required for scheduling, so the scheduling line is the quickest place to get it fixed.