How to deposit funds, commissary, and payment options
Orange County Jail accepts inmate deposits by mail, online, phone, and in person. To send money by mail, use a money order addressed to the Inmate Fiscal Department, P.O. Box 4970, Orlando, FL 32802-4970. Write the inmate's name and booking number on both the envelope and the money order. For online or phone deposits, use ConnectNetwork (Site ID 196) at 888-428-1845. They accept Visa or MasterCard 24/7. In-person deposits are accepted at the Booking and Release Center Public Lobby, 3855 John Young Parkway, Orlando, FL, from 7 a.m. to 10 p.m., seven days a week. Deposits typically take up to 48 hours to post. Western Union is no longer accepted. Don't send checks, cash, or money orders to the regular Smart Communications mail address.
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Money in someone's jail account covers commissary purchases, medical services, and other fees. First time sending funds? The most common mistake is missing or mismatched information. Before you start, gather the exact details the jail uses to match your deposit to the right person.
Mail a money order to the Inmate Fiscal Department, P.O. Box 4970, Orlando, FL 32802-4970. Put the inmate's name and booking number on both the envelope and the money order. You can also deposit through ConnectNetwork (Site ID 196) at 888-428-1845, or in person at the Booking and Release Center Public Lobby (7 a.m. to 10 p.m. daily).
Deposits normally take up to 48 hours to process into an inmate’s account.
No. Western Union is no longer accepted (effective April 29, 2021). Use ConnectNetwork, mail a money order to the Inmate Fiscal Department, or deposit in person.
Orange County Jail overhauled its mail system in April 2024. Regular letters and cards now go through Smart Communications and get delivered electronically to kiosks and tablets. Money orders follow a separate process entirely.
Orange County Jail changed how mail works in 2024. If you're used to sending letters that get handed directly to your loved one, the new system might catch you off guard. Here's how regular mail is handled now, how inmates actually read it, and what to do if something gets rejected.
Orange County Jail overhauled its mail system in April 2024. If your letters stopped arriving as paper, here's why: all regular mail is now scanned into a digital system before inmates can read it.
