How to send messages, photos, and packages
Setting up video visitation at Ordnance Road Corrections Center starts with creating an account at www.icsolutions.com — visitors must be 18 or older. Schedule visits at least 24 hours ahead, up to four weeks in advance. Inmates get three onsite video visits per week, each lasting up to 25 minutes. Sessions can include either two adults and one child, or one adult and two children. Offsite (at-home) visits aren't capped by the facility but cost $6.25 each, paid when you schedule. All video visits are monitored and recorded. Log in no more than five minutes early and no more than fifteen minutes late. At the Visitation Kiosk, use the same PIN as phone calls to connect. Need to cancel? Do it through the Portal.
Search for a loved one and send messages and photos in minutes.
Keep it simple: plain white paper in a plain white envelope. That's your best shot at getting mail through screening at Ordnance Road.
If you’re 18 or older, you’ll need to create an account at www.icsolutions.com to register for video visitation before you can book a visit.
Schedule your video visit at least 24 hours in advance; you can book up to four weeks ahead. Onsite sessions last up to 25 minutes, and inmates are allowed three onsite video visits per week.
Yes — all video visits are monitored and recorded. Log in no more than five minutes early and no more than fifteen minutes late. At the Visitation Kiosk, press Video and enter the same PIN you use for phone calls. To cancel, log into the Portal and press Cancel.
Use plain white letter or legal-sized envelopes, and write on plain or lined white paper. Don’t send envelopes larger than a standard business envelope (4" x 9½") or any envelope with metal clasps.
Yes, but photos must be no larger than 4" x 6" and must come from approved facility vendors.
It will be handled as contraband and may be returned, destroyed for safety, or confiscated as evidence. Drugs—legal or illegal—are specifically prohibited in incoming mail.
Adding money for commissary at Ordnance Road? You've got three options: the lobby kiosk, phone, or online through AccessCorrections. Fees vary by deposit amount and method.
Video visits at Ordnance Road Corrections Center run through IC Solutions. Once your account is set up, the things that trip people up most are the scheduling window, the 25-minute time cap, and the strict login window on visit day.
Supporting someone at Ordnance Road? Two things matter most: the once-a-week commissary order and the Wednesday midnight deposit deadline.
