How to Put Money on Someone's Phone or Calling Account at Oregon State Penitentiary
Want to help someone at Oregon State Penitentiary stay connected by phone? You'll need to add funds to the right account. There are two paths: Access Corrections for deposits directly to an AIC's communication account, and ICSolutions for Friends-and-Family debit calling accounts.
At Oregon State Penitentiary, knowing which vendor to use matters - they handle different things. ICS Corrections uses Access Corrections for deposits, and Access Corrections is the only vendor that can deposit funds directly to an AIC's communication account. ICSolutions is separate. It handles Friends-and-Family debit account funding for inmate telephone calls. If you want to add money to a debit calling account so your loved one can place calls, ICSolutions is the way to go.
Quick rule: Use Access Corrections when you need to deposit directly to an AIC’s communication account. Use ICSolutions when you want Friends-and-Family debit calling account funding.
To send money through Access Corrections online, create an account on their website and deposit using a credit or debit card. This puts money directly onto an AIC's communication account through the vendor ICS Corrections uses.
Prefer to handle it by phone? Access Corrections accepts deposits over the phone with a credit or debit card. Call (866) 345-1884 to make a deposit.
ICSolutions handles Friends-and-Family debit account funding for inmate calling. This is for adding money to a telephone debit account so the person you're supporting can use those funds for calls. To fund online, go to www.ICSolutions.com. You can create a new account or log into an existing one to complete your deposit.
You can also add funds by phone. For Friends-and-Family debit funding help, call ICSolutions customer service at 1-888-506-8407. Need bilingual support? Call 1-888-888-8413 to speak with English/Spanish customer service agents who can help you add funds.
Tip: For phone funding, try 1-888-888-8413 for bilingual (English/Spanish) support, or 1-888-506-8407 for ICSolutions customer service.
Required Info
- ✓ Inmate’s ID number
- ✓ Inmate’s name
- ✓ Name and location of the correctional facility
Run into trouble funding a Friends-and-Family debit calling account? ICSolutions customer service is available 24/7. Call 1-888-506-8407, or use the bilingual line at 1-888-888-8413 for English/Spanish support.
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