How to send messages, photos, and packages
Friends and family can help someone at Oregon State Penitentiary stay connected by funding a debit calling account through ICSolutions. Add funds online at www.ICSolutions.com, call customer service at 1-888-506-8407, or use the bilingual phone-funding line at 1-888-888-8413. Have the inmate's full name and ID number ready, plus the facility name and location. ICSolutions reports 24/7 customer service availability. Keep in mind that facilities typically use third-party phone vendors, may require account setup and phone number validation, and commonly monitor calls and electronic communications.
Search for a loved one and send messages and photos in minutes.
Use ICSolutions online at www.ICSolutions.com or call 1-888-506-8407 to add funds. You can also fund by phone through bilingual agents at 1-888-888-8413. Have the inmate’s ID number, full name, and the facility name and location ready.
You’ll need the inmate’s ID number and full name. You’ll also need the name and location of the correctional facility.
ICSolutions customer service is available 24 hours a day, every day. For general help call 1-888-506-8407, and for bilingual phone-funding assistance call 1-888-888-8413.
Mail a money order or cashier’s check payable to “DOC,” and include the inmate’s full name and SID. Send it to Central Trust at DOC PO Box 14400, Salem, OR 97309-5077.
No. The DOC will only accept money orders and cashier’s checks sent by mail for commissary deposits.
Mail your completed CD-50 visiting application to the Visiting Services Unit at the Salem address. If denied, you have 60 days from the denial letter to submit an administrative review request to Visiting Services.
Oregon DOC's CD-50 visiting application is straightforward, but they'll send it back if anything's missing. This guide helps you gather what you need and fill out each field correctly the first time.
Have a pacemaker, metal braces, or use a wheelchair? If a medical device or condition means you can't go through a standard walk-through metal detector, Oregon DOC has a medical exception process for visitors. The form covers situations like implanted devices, orthopedic hardware, and mobility equipment—including whether you're able to stand from a wheelchair. You'll need your doctor to verify the information, so build that into your timeline. This isn't something you can handle at the last minute.
Getting approved to visit someone at Oregon State Penitentiary starts with the Oregon DOC CD-50 visiting application. Know who can submit it, what information you'll need, and where to send it—and you'll have a much better shot at getting it right the first time.
