How to Contact an Inmate at Facility
Reaching someone in custody usually involves some combination of phone calls, mail, and in-person visits. Here's what you can confirm right now for Rayburn Correctional Center and Orleans Justice Center, and what you'll need to check directly with each facility.
If you're heading to Rayburn Correctional Center, know the contraband rules before you go. Rayburn specifically prohibits cell phones and other communication devices, illegal drugs or controlled substances, tobacco (including cigarettes), alcohol, and pornographic images. Even if you're just there to visit or communicate, getting caught with a prohibited item can end your visit immediately and create serious problems.
For Orleans Justice Center, the quickest way to find out how to contact an inmate is to call them directly. The phone number is (504) 202-9339, and the street address is 2800 Perdido Street, New Orleans, LA 70119. These contact details are for Orleans Justice Center only (not Rayburn), so use them for OJC-specific questions.
What you'll need to verify: This article doesn't cover daily visiting hours, how to schedule visits, approved communication methods (mail, phone, video), fees, required ID, or how to send money or packages. Call the facility to confirm current rules before you go.
Steps to Follow
- ✓ Leave cell phones and any other communication devices at home or secured where they will not come onto facility grounds
- ✓ Do not bring illegal drugs or controlled substances
- ✓ Do not bring tobacco products (including cigarettes) or alcohol
- ✓ Do not bring pornographic images
- Call Orleans Justice Center - Use (504) 202-9339 and ask what options are currently available to contact the person (visits, phone calls, mail, video) and what steps you need to complete first.
- Confirm the basics before you show up - Ask about visiting hours, whether you need to schedule, and what ID or paperwork they require.
- Go in person if you need to - If you’re directed to handle something at the facility, use 2800 Perdido Street, New Orleans, LA 70119 and follow staff instructions for where to check in.
- ✓ Bring a valid photo ID in case the facility requires it for entry
- ✓ Bring any paperwork the facility tells you to bring (for example, a booking number, a completed form, or proof of relationship if requested)
- ✓ Carry only essential items, and keep your pockets and bag clear so screening is faster
- ✓ Double-check you are not carrying prohibited items (especially phones, tobacco, alcohol, drugs, or explicit images)
Rules change, and enforcement can be strict. Before you show up at Rayburn Correctional Center, confirm the prohibited-items list is still current. That includes the ban on cell phones and other communication devices, illegal drugs or controlled substances, tobacco, alcohol, and pornographic images. Ask whether there are additional restrictions based on your situation, like what personal items you're allowed to bring at all.
For Orleans Justice Center, use the phone number and address to get the practical details that make or break a visit. Call (504) 202-9339 to confirm visiting hours, the check-in process, available communication methods, and any associated costs. If you're told to handle something in person, ask exactly where to go at 2800 Perdido Street, New Orleans, LA 70119 and what you need to bring.
- ✓ Visiting hours and whether schedules vary by day or housing area
- ✓ Whether you must schedule in advance, and how to do it
- ✓ What identification is accepted, and whether it must be unexpired
- ✓ What you can bring inside (keys, wallet, documents) and what must stay in your car
- ✓ Screening and check-in procedures at the entrance
- ✓ How inmates can receive mail, and what addressing format the facility requires
- ✓ How phone calls or video visits work (if available), including any account setup and fees
- ✓ How to send money, and what methods are accepted
Tip: When you call, jot down the date, time, and the name (or badge number) of whoever you speak with. If you get different answers later, that detail helps when following up.
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