How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Osceola County Corrections Department.

Sending Photos and Postcards

A great way to send love and support to a loved one at Osceola County Corrections Department is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Osceola County Corrections Department.

Frequently asked questions about Osceola County Corrections Department

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Osceola County Corrections Department.

2. How much does it cost to send a message to Osceola County Corrections Department?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Osceola County Corrections Department?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Osceola County Corrections Department. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Osceola County Corrections Department. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Osceola County Corrections Department?

   Mailing address:

   Osceola County Corrections Department
   402 Simpson Rd
   Kissimmee, FL 34744
   Phone: (407) 742-4444

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Osceola County Corrections Department?

   Visiting hours at Osceola County Corrections Department vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (407) 742-4444 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Osceola County Corrections Department?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Osceola County Corrections Department for their specific mail policies.

7. How do I send money to an inmate at Osceola County Corrections Department?

   You can send money to an inmate at Osceola County Corrections Department through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Osceola County Corrections Department?

   Many facilities now offer video visitation as an alternative to in-person visits. At Osceola County Corrections Department, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Osceola County Corrections Department?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Osceola County Corrections Department for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Osceola County Corrections Department, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Transformative personal development forms the cornerstone of rehabilitative services within Osceola County's correctional framework, where comprehensive programming addresses the multifaceted needs of inmates seeking meaningful change. The facility's approach recognizes that sustainable reintegration requires addressing educational deficiencies, developing marketable skills, and confronting underlying behavioral challenges through structured interventions. This holistic philosophy emphasizes empowerment through skill acquisition and personal growth, creating pathways for inmates to rebuild their lives with purpose and direction.

Educational services typically encompass foundational literacy programs alongside opportunities for inmates to pursue academic advancement, fostering intellectual development that often proves instrumental in post-release success. Furthermore, vocational training in carpentry may provide hands-on experience with construction techniques, tool usage, and project management skills that translate directly into employment opportunities upon release. These educational and vocational components work synergistically to address both immediate learning needs and long-term career preparation, equipping participants with tangible qualifications that enhance their prospects for meaningful employment.

Support services often include work release programs that facilitate gradual community reintegration while maintaining structured supervision, allowing inmates to develop professional relationships and demonstrate reliability in real-world settings. Additionally, barbering and cosmetology training may offer creative outlets while building marketable skills in the personal care industry. The facility typically provides substance abuse treatment services that address addiction-related issues through evidence-based therapeutic interventions, recognizing that recovery often requires ongoing support and skill development. Transitional planning services and community resource connections further strengthen the foundation for successful reentry, helping inmates navigate the complex process of rebuilding their lives through coordinated support networks and practical assistance with housing, employment, and continued treatment needs.

Daily Life & Visitation

Behind the secure walls and structured corridors of the Osceola County Correctional Department, inmates navigate a carefully regulated environment where every aspect of daily existence follows established protocols and routines. Today's schedule typically begins with early morning counts and meal service, consistently followed by work assignments, educational programming, or recreational periods that provide structure throughout the daylight hours. The facility generally maintains a predictable rhythm that helps inmates adapt to institutional life while participating in various activities designed to support rehabilitation and maintain order.

Living accommodations within the facility typically consist of housing units that may range from dormitory-style arrangements to individual cells, depending on classification levels and available space. Furthermore, inmates usually share common areas for dining, where meals are served at designated times in a cafeteria-style setting, allowing for social interaction within the supervised environment. Personal property is generally limited to approved items that can be stored in designated areas, while commissary services may provide opportunities to purchase additional necessities and approved comfort items to supplement basic provisions.

Although the structured environment can initially present challenges for new arrivals, many inmates gradually adapt by participating in available programming such as educational classes, vocational training, or work assignments that might include facility maintenance, kitchen duties, or laundry services. Recreational opportunities typically provide physical outlets through gymnasium access, outdoor exercise periods, or organized activities that help maintain physical and mental well-being. Family connections remain vital through scheduled visitation periods and telephone privileges, which generally allow inmates to maintain important relationships with loved ones while serving their sentences, creating a support system that often proves essential for successful adjustment to institutional life.