Osceola County Corrections, FL

To schedule a personal visit at Osceola County Corrections, register first, then book your slot either at the facility lobby kiosk or online through the ICSolutions website. Video visitation is also available—you can use onsite kiosks or connect remotely from a computer or the ICS Mobile/ICSolutions app. Before visiting (in person or by video), you'll need to be added to the inmate's approved visitor list, complete any required visitor application, and wait for approval. Don't travel or try to join a session until you've been approved. Video visit registration is free.

Osceola County Corrections has replaced traditional glass-partition visits with video visitation. The incarcerated person stays in their housing unit while you connect either onsite or remotely. Onsite visits use video terminals in the facility's visitation center. For offsite visits, you can use a computer or the ICS MOBILE app on Android or iOS (the iOS app is free in the Apple App Store). Registration is required before you can schedule or join a video visit—and it's free. Offsite sessions cost $15.00 for 30 minutes. One important note: internet connectivity problems during offsite visits aren't eligible for refunds. Before booking, make sure your device, browser, and connection meet the platform requirements.

When sending mail to someone at Osceola County Corrections, label everything clearly with the inmate's full name and booking/ID number. Always include your complete return address—missing details can get your mail rejected or returned. Expect routine personal mail to be opened and inspected by staff. In many jurisdictions, it may also be digitally scanned. Privileged and legal mail is handled differently, typically opened only in the inmate's presence. Want to send books? Follow the publisher-only rule: books must ship directly from the publisher. Packages from retailers or other distributors won't be delivered. Avoid sending original vital documents—use copies instead. If you must send an original that needs to be returned, include clear return postage and instructions.

Osceola County Corrections uses AccessCorrections for sending money to inmates, posting bail, and making parole/probation payments. You'll typically have several deposit options: an online portal, lobby kiosk, phone payment, or mailed money order. Pick whatever works best for you. Processing rules and fees vary by vendor and facility, so check the vendor instructions on the facility's payment page before sending funds. Have the inmate's full name and booking number or ID ready, and enter your deposit details clearly with valid contact information. Some vendors require the sender to be authorized—confirm that before you start.