How to Contact an Inmate at Osceola County Correctional Dept, FL (FL)

Registration is required before any video visit, even if you plan to use an on-site kiosk. The good news: it's free. You can register at the lobby kiosk inside the facility or online through the ICSolutions website.

Osceola County uses video visitation rather than traditional face-to-face visits through glass. Inmates stay in their housing unit and connect through video kiosks. You can visit on-site at the facility or set up an off-site session from anywhere, as long as you're registered and scheduled through the system.

1. Register before you try to visit. This facility requires all visitors to register (at no cost) to participate in video visitation.
2. Choose how you want to register and schedule. You can come to the facility to register or schedule at the lobby kiosk, or you can register and schedule online through the ICSolutions website.
3. Finish scheduling inside the system you used. Once your registration is set up, follow the prompts to select the visit type (on-site or off-site) and complete the scheduling steps.

• ✓ Decide whether you want an on-site video visit at a facility kiosk or an off-site visit from anywhere.
• ✓ Plan for a video visit, not a face-to-face visit through glass. At this facility, video replaces traditional in-person visitation.
• ✓ Expect the inmate to remain in their housing unit during the visit.
• ✓ If you are using an iPhone or iPad, download the free “ICS Mobile” app (ICSolutions) from the Apple App Store to conduct video visitation.

Before making the trip or logging in for an off-site session, confirm a few things. Ask what ID (if any) you need to register, whether registration is still free, and what time slots are available. Planning an off-site visit? Check whether there's any additional setup beyond registering and scheduling.