How to send messages, photos, and packages
Otay Mesa Detention Facility doesn't allow incoming calls to detainees—you can't call someone there directly. For urgent messages, call (619) 671-8700 with the detainee's full name, alien registration (A) number, and your name and phone number so staff can notify them. The facility provides tablets, and you can send non-confidential electronic messages through the GettingOut website. One tip: California is transitioning to a statewide communications provider, so setting up an account on the department's communications platform now means you'll be ready when video or electronic messaging options become available.
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No. Detainees at Otay Mesa Detention Facility cannot receive incoming phone calls from the public.
Call (619) 671-8700. Provide the detainee’s full name, alien registration (A) number, and your name and telephone number so staff can pass along the message.
The facility provides tablets and posts information about sending non-confidential messages through the GettingOut website. Check that resource for the current messaging options.
ICE detention standards give legal communications special privacy protections. Calls to courts, attorneys, or calls made to find legal representation aren't supposed to be monitored unless there's a court order. Legal calls get treated differently than routine personal calls — staff can't just listen in.
Before you spend time and money traveling, make one quick call. ICE says visitation hours and restrictions can change due to COVID or other operational concerns—confirming the current rules ahead of time can save you from being turned away at the door.
Need to get an urgent message to someone at Otay Mesa Detention Center? Call the facility directly and provide specific identifying details—staff will pass the message along.
