How to send messages, photos, and packages
Ottawa County Jail communication options typically follow the model used across many Michigan jails: phone calls, video visits (remote or on-site), and tablet messaging (including photos and electronic messages) all run through third-party vendors. For phone access, the incarcerated person places outgoing calls either collect or using a prepaid or debit account. You may need to set up a receiving or prepaid account with the jail's phone vendor. Video visits require you to create a vendor account, get approved as an authorized visitor, and schedule sessions through the vendor site or app. Tablet services generally require approved contacts, and messages and content are screened. Fees and content rules are set by the vendor. Non-legal calls and video visits are routinely recorded and monitored. Attorney communications may be handled differently in specific circumstances. The Michigan Sheriffs' Association also maintains vendor contact listings to help you find the right provider.
Search for a loved one and send messages and photos in minutes.
Register with the facility’s approved vendor and request approval as an authorized contact if required. For phone calls, set up a receiving or prepaid account with the jail’s phone vendor; for video visits, create a vendor account, request visitor approval, then schedule through the vendor app or website.
Yes. Non-legal calls and video visits are routinely recorded and monitored at Michigan facilities. Attorney communications may be treated differently in certain circumstances.
Check the Michigan Sheriffs' Association vendor listings, which publish vendor contact information and phone numbers. The listings include entries such as Black Creek Integrated Systems Corp., so you can locate the right vendor contact details there.
Trying to figure out who to call about an inmate at a Michigan county jail? Start by finding the correct county sheriff's office. The Michigan Sheriffs' Association has a "Find Your Local Sheriff" resource that links directly to county sheriff contact information, so you can get to the right office faster.
Need to reach the Michigan Sheriffs' Association (MSA)? Whether you have a general question or want to verify something that claims to be from them, here are the official contact details.
Trying to reach the right person about someone at Ottawa County Jail? Start with the county sheriff contact and work from there. The Michigan Sheriff's Association (MSA) offers a statewide directory tool—plus a main office line as a backup when you're stuck.
