Understanding the Outagamie County Jail Inmate List (And What to Do When It's Not Updating)

Outagamie County Jail publishes a public PDF called

On the county’s site, the inmate list is designed to refresh every 30 minutes. That means changes - like a new booking, a release, or a housing move - may not show up instantly, and it’s normal for what you see to lag behind real time by up to about half an hour.

Wondering if the page is stuck or just waiting on the next refresh? Timing matters. The county only supports the inmate list during normal MIS Department business hours - 7:30 a.m. to 4:30 p.m. - so that's your best window for getting help with technical issues.

• ✓ Close your browser completely, then reopen it and try the inmate list again.
• ✓ If it still looks wrong, restart your PC or the device you’re using and check again.

Still frozen after those quick fixes? Contact the Sheriff Webmaster. Reach out during MIS business hours (7:30 a.m. to 4:30 p.m.) when the list is actively supported and problems are more likely to get addressed quickly.

The

Each row represents one person. You'll see an InmateID, full name (typically last name first), Sex, and Race. Next comes

Think the list looks out of date? Wait at least one full refresh cycle - 30 minutes - before assuming something's wrong. If you're checking during MIS support hours (7:30 a.m. to 4:30 p.m.) and it still hasn't changed after waiting and retrying, that's the time to escalate it as a technical issue.

1. Contact the Sheriff Webmaster during MIS hours - The county directs people to the Sheriff Webmaster if the inmate list isn’t being updated, and MIS support hours are 7:30 a.m. to 4:30 p.m.
2. Call Central Control for urgent custody confirmation - If you need inmate lookup help outside those support hours, Central Control is available 24 hours a day at (920) 832-5266.
3. Use the direct line that fits your situation - Outagamie County Jail also lists: GPS (920) 832-2252, Huber Law (920) 832-5634, Jail Lieutenant (920) 832-5022, Probation and Parole Office (920) 832-2700, and Public Defenders Office (920) 832-2774.

Need to know what a location or classification code means for a specific person? Your fastest option is calling Central Control at (920) 832-5266. For questions tied to a specific area, you can also try these direct numbers: GPS (920) 832-2252, Huber Law (920) 832-5634, Jail Lieutenant (920) 832-5022, Probation and Parole Office (920) 832-2700, or Public Defenders Office (920) 832-2774.