How to deposit funds, commissary, and payment options
To put money on an inmate's account at Outagamie County Jail, start with the county's MSBpay page, which lists an "Online Payments Portal" for online deposits. Across Wisconsin, common ways to add funds include online portals, phone payments, lobby kiosks, walk-in cash locations, and mailed funds. Each method comes with different processing times and vendor fees. Deposits typically go toward the inmate's commissary purchases and other approved uses, though some facilities deduct outstanding debts or fees before funds become available. Before submitting a deposit, have the inmate's full name, booking or ID number, and any vendor-required facility codes ready. If you're mailing funds, send a money order or cashier's check. Don't send cash or personal checks.
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Outagamie County's MSBpay page lists an "Online Payments Portal," so online deposits are an option. Other common methods in Wisconsin include phone payments, lobby kiosks, walk-in cash locations, and mailing funds. Confirm which options are currently available before sending money.
Have the inmate’s full name and booking or inmate ID number ready. Some payment systems also require a birthdate or facility code, so check what the vendor asks for before you submit the deposit.
Don't mail cash. Use a money order or cashier's check instead. Personal checks may be held or rejected entirely.
Use this exact format to make sure your letter reaches your loved one without delays. Write the inmate's full name and inmate number on the same line, separated by a dash: Outagamie County Jail [Inmate's Name] - [Inmate#] P.O. Box 247 Phoenix, MD 21131
Outagamie County's public inmate roster PDF includes a "Location" field, but it's written in shorthand. Once you recognize the common patterns (like JAIL-4TH-4E- 4E8, 3OBS, or OUT-GPS-GPS- GPS), you can decode what the roster is telling you and know what to verify before making plans.
Trying to confirm whether someone is in custody? Outagamie County Corrections publishes a multi-page PDF roster called "Current Inmate List, by Name." Once you know what each column means, you can read any row and understand exactly what the jail is showing in that snapshot.
