How to send messages, photos, and packages
Incoming mail at Outagamie County Jail goes through the U.S. Postal Service and gets inspected for contraband. Like many Wisconsin facilities, personal letters are routed through third-party scanning services—inmates receive digital copies while the originals may be kept briefly or destroyed after the retention period. Legal and medical correspondence bypasses routine scanning and follows special handling rules. To avoid delays, address your envelope with your full name and return address, plus the inmate's full legal name, booking/inmate number, and facility name. Books, magazines, and newspapers must be prepaid and shipped directly from the publisher or an approved vendor. Hardcovers are often refused.
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Use this exact format to make sure your letter reaches your loved one without delays. Write the inmate's full name and inmate number on the same line, separated by a dash: Outagamie County Jail [Inmate's Name] - [Inmate#] P.O. Box 247 Phoenix, MD 21131
Use your full name and return address on the envelope. Include the inmate’s full legal name, booking or inmate number, and the facility name so staff can route it correctly.
Often, yes. Many Wisconsin facilities route personal mail through third-party scanning services that deliver digital copies to inmates. The original paper is typically kept only briefly or destroyed after the retention period.
Usually, yes—but expect restrictions. Publications must be prepaid and shipped directly from the publisher or an approved vendor. Hardcovers are commonly refused.
Pulled up Outagamie County's
Outagamie County Jail publishes a public PDF called
Calling the right number at Outagamie County Jail saves you from getting bounced around. Here's which line to call based on what you need—whether it's video visit tech problems or checking on someone's status.
