How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Outagamie County Sheriff.

Sending Photos and Postcards

A great way to send love and support to a loved one at Outagamie County Sheriff is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Outagamie County Sheriff.

Frequently asked questions about Outagamie County Sheriff

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Outagamie County Sheriff.

2. How much does it cost to send a message to Outagamie County Sheriff?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Outagamie County Sheriff?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Outagamie County Sheriff. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Outagamie County Sheriff. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Outagamie County Sheriff?

   Mailing address:

   Outagamie County Sheriff
   3030 Goodland Dr
   Appleton, WI 54911
   Phone: (920) 832-5605

   Business hours:

   • Monday: 8:00 AM – 4:30 PM
   • Tuesday: 8:00 AM – 4:30 PM
   • Wednesday: 8:00 AM – 4:30 PM
   • Thursday: 8:00 AM – 4:30 PM
   • Friday: 8:00 AM – 4:30 PM
   • Saturday: Closed
   • Sunday: Closed

5. What are the visiting hours at Outagamie County Sheriff?

   Visiting hours at Outagamie County Sheriff vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (920) 832-5605 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Outagamie County Sheriff?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Outagamie County Sheriff for their specific mail policies.

7. How do I send money to an inmate at Outagamie County Sheriff?

   You can send money to an inmate at Outagamie County Sheriff through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Outagamie County Sheriff?

   Many facilities now offer video visitation as an alternative to in-person visits. At Outagamie County Sheriff, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Outagamie County Sheriff?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Outagamie County Sheriff for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Outagamie County Sheriff, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

The Outagamie County Jail prioritizes comprehensive care by addressing the medical, educational, emotional, spiritual, and nutritional needs of its diverse inmate population. Located in the Outagamie County Justice Center in Appleton, the facility serves male and female adults, Huber Law/work release participants, and contract prisoners from the Wisconsin Department of Corrections across its 556-bed capacity. The jail's programs are specifically designed to help offenders cope with incarceration while preparing them to return to the community as productive members.

Educational and vocational programming typically forms a cornerstone of the facility's rehabilitation efforts, with services that may include GED preparation, basic literacy instruction, and job readiness training. The jail's work release program through Huber Law allows eligible inmates to maintain employment in the community while serving their sentence, providing valuable work experience and income to support their families and reintegration goals. Counseling services often address substance abuse issues, anger management, and other behavioral concerns, while spiritual care programs may offer chaplaincy services and religious programming to meet inmates' faith-based needs.

Support services at the facility may include mental health counseling, medical care, and reentry planning assistance to help inmates transition successfully back into the community. The jail's comprehensive approach often encompasses life skills training, financial literacy education, and connections to community resources. With specialized housing for different populations and programs tailored to various sentence lengths, the facility strives to provide individualized support that addresses each person's specific needs and circumstances during their incarceration.

Daily Life & Visitation

The Outagamie County Jail houses a diverse population of 556 inmates in its facility located within the Justice Center on South Walnut Street in Appleton. This population includes both male and female adults, work release participants under Huber Law, and contract prisoners from the Wisconsin Department of Corrections, creating a varied daily environment where different custody levels and program participants interact within the structured facility routine.

Inmates at the facility typically follow a structured daily schedule that begins with early morning count and meal service. The jail focuses on providing comprehensive support through medical, educational, emotional, spiritual, and nutritional services designed to help offenders cope with incarceration. Daily activities may include educational programming, work assignments for eligible inmates, recreational periods, and access to spiritual services. Work release participants under the Huber Law program often have modified schedules that allow them to maintain employment in the community while returning to the facility during non-work hours.

Communication with family and friends is facilitated through the jail's mail system, with correspondence addressed to inmates using their assigned inmate number and sent through a P.O. Box in Phoenix, Maryland to ensure timely delivery. The facility's Central Control can be reached 24 hours a day for inmate information inquiries, helping families stay connected with their incarcerated loved ones. Various support services are available through different departments, including probation and parole services and public defender access, which inmates may utilize as part of their daily routine depending on their individual cases and needs.