How Often Can You Visit? Verifying Visitation Days at Palm Beach JDC

Here's the confusing part: DJJ's proposed rule language contradicts itself on minimum visitation days. One provision says visitation must be scheduled at least two days per week, with one on a weekend, and the schedule must be posted in the facility lobby. A separate line in the same proposed text says visitation must be scheduled at least one day per week - also with the schedule posted in the lobby. Because both statements appear in the proposal, don't assume either version reflects what actually happens at Palm Beach JDC. Treat the lobby-posted schedule as your source of truth.

Despite the conflicting "one day" vs. "two days (including a weekend)" language, both versions agree on one thing: the visitation schedule should be clearly posted in the facility lobby. That posted schedule is what matters when you're taking time off work, arranging childcare, or driving across town. If you arrive expecting one thing but the lobby posting says something different, go by what's posted - and ask staff to confirm before you wait in line.

Before you build your plan around a specific day, confirm you're eligible to visit. At Palm Beach JDC, parents, grandparents, and legal guardians are approved visitors. Anyone else typically needs a court order or specific approval from the Superintendent (or designee). Your ability to visit depends on your relationship to the youth - not just which day you show up.

1. Contact the youth’s assigned Juvenile Probation Officer (JPO) - The JPO is the right person to approve additions to the visitation list and to help with special visitation arrangements.
2. Request any special visit needs early - If you need a visit outside the regular schedule or you’re trying to add an approved visitor, ask the JPO about the process so you’re not trying to solve it at the front desk.
3. Keep your questions in the right lane - Use the JPO for visitation-list changes and special arrangements, since those items often require approval beyond day-to-day lobby operations.

• ✓ Look for the visitation schedule that is clearly posted in the facility lobby.
• ✓ Confirm the day and time you plan to visit match what’s posted.
• ✓ If your understanding of the schedule doesn’t match the lobby posting, plan around the posting and ask staff to confirm before you proceed.

Got questions when you arrive? For general "how does visitation work today?" questions, ask the on-duty JJDO Supervisor. Questions about the youth's case or charges should go to their assigned Juvenile Probation Officer. Keeping these separate saves time and gets you a clear answer from the right person.

1. Check the lobby-posted schedule again - If what you were told doesn’t match what you expected, start with what’s posted.
2. Ask the JPO about options - The youth’s assigned Juvenile Probation Officer is the contact for special visitation arrangements and visitation-list additions.
3. Request approval when needed - If the situation calls for a special visit, work through the approval process (typically routed through the JPO and/or the Superintendent or designee).

Need to reschedule or unsure what to do next? Talk to the on-duty JJDO Supervisor for general visitation questions, or contact the JPO for anything related to the youth's case. Whenever you come back, the basics stay the same: sign in, sign out, and expect a possible contraband check.