When Can You Video or Remote Visit? Pamunkey Regional Jail's Remote Visitation Hours and Unavailable Times

Remote (video) visitation at Pamunkey Regional Jail runs seven days a week. The general availability window is about 8:00 a.m. to 11:00 p.m. That flexibility helps if you work weekdays, need to coordinate childcare, or are dealing with time zone differences.

Unavailable Times

• ✓ 10:45 a.m.–12:30 p.m.
• ✓ 2:00 p.m.–2:30 p.m.
• ✓ 4:00 p.m.–5:30 p.m.

The jail's internal schedule includes brief interruptions for meals and other activities. To avoid delays, build in a little buffer and aim for times outside the daily blackout windows.

1. Pick a time outside the daily blackout windows. Avoid 10:45 a.m.–12:30 p.m., 2:00 p.m.–2:30 p.m., and 4:00 p.m.–5:30 p.m.
2. Do the one-time setup ahead of your first visit. Remote visitation requires an initial setup, and the jail recommends allowing 1 to 3 days for approval and account setup before your first appointment.
3. Create your GettingOut.com account before you try to schedule. You will need an account there to get started with video visits.

Hit a snag during setup? Contact the jail's on-site ViaPath representative at 804-365-6400 ext. 3099. If this is your first time using the system, start 1 to 3 days before you want to visit so account approval and setup are not rushed.

Have a one-time emergency visitation need? Call Pamunkey Regional Jail at 804-537-6400 ext. 3013 (Monday through Friday, 8:00 a.m. to 5:00 p.m.). Outside those hours, try 804-537-6400 ext. 3014 to ask about a special appointment.

If scheduling is tight, remember that video visits are available every day of the week. Most of the time, you can find a workable slot by staying within the 8:00 a.m. to 11:00 p.m. window and steering clear of the daily blackout times.