Before You Use Parker County's Public Portal: Browser and Cookie Checklist

This portal requires cookies to work. If your browser blocks them, the application won't run, even if everything else on your device seems fine. Cookies are small files your browser stores so the portal can recognize your session. With cookies turned off, the site can't keep you signed in or let you move from page to page.

The portal also has a rolling browser support policy. It covers the current major release and one version back for Google Chrome, Firefox, Internet Explorer, and Safari. Each time a new major version comes out, support shifts forward and the oldest supported version gets dropped.

Here's how that looks in practice: when Internet Explorer 11 launched on October 17, 2013, the portal dropped support for Internet Explorer 9. If you're on an older browser (or a device that can't update), switching to a supported browser and version is usually the fastest fix.

Quick Checklist

• ✓ Enable cookies in your browser, the portal will not work if cookies are blocked.
• ✓ Update your browser to the current major version or the previous major version (that is the portal’s supported range).
• ✓ If it still fails, try a different supported browser (for example, switch between Chrome, Firefox, or Safari) to rule out a browser-specific setting.
• ✓ Clear your browser cache or open a private/incognito window, then try the portal again to bypass stuck site data.

Cookies enabled and browser up to date, but the portal still won't cooperate? Try a different device (phone vs. computer) or a different browser on the same device. Also check the portal page itself for any support or help links. That's where the most current troubleshooting guidance for this specific application tends to be posted.