Pelican Bay (PBSP)

Pelican Bay visitors schedule and manage visits through the facility's online scheduling portal. Returning users sign in with a Visitor ID or email, and the portal has account-recovery options if you get locked out. The system works on computers, smartphones, and tablets. Reserving a visit time confirms your slot before you travel and can help you skip long check-in lines. If your family is affected by CDCR's ViaPath-to-Securus transition, check the CDCR site and portal links for the rollout schedule and FAQs. The basic steps: claim or create an account, sign in, pick a date and time, and make sure you meet visitor requirements before heading out.

Staying in touch with someone at Pelican Bay (PBSP) may involve a platform change. CDCR is transitioning communications services statewide from ViaPath to Securus, affecting phone calls, video visits, and electronic messaging. According to CDCR, the move is intended to reduce costs for calls and e-messages. Facilities switch on a schedule, so some institutions stay on their current provider until their planned transition date. To avoid interruptions, set up a Securus account before PBSP goes live. That way you can accept video visits, send and receive e-messages, and add prepaid funds as soon as the site switches. Register on the platform and fund your prepaid account so services work right away.

Before sending money to someone at Pelican Bay (PBSP), set up your Securus account ahead of the facility transition. New to Securus? Use the "CLAIM ACCOUNT" link to register your profile. If you're locked out, "Forgot your password?" is the quickest way back in. Before depositing, double-check the incarcerated person's full name and booking or facility ID so funds post to the right account. Deposit options typically include online or mobile payments, phone deposits, lobby kiosks, and U.S. Postal Service money orders, though availability depends on the facility and authorized vendors. Trust account funds are usually used for commissary, phone time, and hygiene items. Balances may be reduced by restitution or other authorized deductions. Never mail cash, and always check vendor fees and posting times.