How to Schedule Your First In‑Person Visit at Penitentiary of New Mexico (PNM): A Week-by-Week Guide

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• ✓ Visits are held Monday–Friday and must be scheduled at least one week in advance.
• ✓ Visit times are set in two-hour blocks: 8:00–10:00, 10:00–12:00, or 1:00–3:00.
• ✓ If you’re traveling long distance, you may be able to schedule a two-day consecutive visit (two hours each day) - the days must be back-to-back, and it must be the same visitors both days.

Before you can schedule anything, you need approval. Start with the New Mexico Corrections Department Visitor Application for Visiting Privileges (form CD-100201.1). The goal is simple: get your name cleared so you can be added to the approved visitor list for the person you want to see at PNM.

Plan ahead for the long term, too. This application isn't one-and-done - it expires every two years. If it's been a while since you applied (or you're unsure whether your approval is current), confirm the person you're visiting has your visit request in motion. Otherwise, you might waste time trying to book a slot before your approval is active.

1. Get the Visitor Application (CD-100201.1) - this is the required NMCD form to apply for visiting privileges.
2. Fill it out completely and submit it - incomplete forms can slow everything down, so take your time and answer every question.
3. Include the required attachments - NMCD’s visitation policy (CD-100200) lists attachments tied to the application, including the Visitor Statement of Understanding and the Dress Code attachment.
4. Set a reminder to renew every two years - approvals expire if you don’t re-submit on time, and an expired application can stop you from scheduling a visit when you need it most.

Once you're approved, you can plan your actual visit - but the calendar rules are strict. In-person visits at PNM happen Monday through Friday, and you must schedule at least one week in advance. The facility uses set two-hour blocks: 8:00–10:00, 10:00–12:00, or 1:00–3:00.

• ✓ Ask about the two-day consecutive visit option if you’re traveling long distance.
• ✓ Plan for two separate two-hour visits (two hours on day one, two hours on day two).
• ✓ Choose consecutive weekdays only (for example, Monday & Tuesday or Tuesday & Wednesday).
• ✓ Keep the visitor group identical both days - the same people have to be the visitors on day one and day two.
• ✓ Treat it like two visit slots in your planning, since you’re scheduling two days.

If a routine weekday appointment doesn't work - maybe you're traveling a long distance - look into a special visit request. NMCD allows special visits for situations like visitors traveling over 500 miles, prospective employers, and law enforcement. You'll need to complete the Special Visit Request form (CD-100201.3), which goes through an approval chain: first the Unit Manager, Programs Director, or Classification Supervisor, then final sign-off from the Deputy Warden. Multiple approvals mean extra time, so don't expect instant approval.

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• ✓ Confirm your visit is scheduled on a weekday (Monday–Friday).
• ✓ Confirm it was booked at least one week in advance.
• ✓ Confirm your two-hour block (8:00–10:00, 10:00–12:00, or 1:00–3:00).
• ✓ Confirm you’re approved to visit (don’t rely on an old approval).
• ✓ Check that your CD-100201.1 application is still current - renewals are required every two years.

If you get stuck or need to confirm details, NMCD offers several contact options. For general inquiries, email NMCD-Inquires@state.nm.us. Family members can reach out to CDFamilySrvcs@state.nm.us. You can also call (505) 827-8710 or (505) 231-4762 - leave a message if no one answers.

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• ✓ Your application is expired - CD-100201.1 has to be renewed every two years, so re-submit your renewal as soon as possible.
• ✓ You’re not on the approved visitor list yet - make sure the visiting application process (CD-100201.1) is completed and your approval is active before you try to lock in a date.
• ✓ You tried to schedule too close to the visit date - PNM requires visits to be scheduled at least one week in advance, so pick a later weekday and rebook within the allowed window.

If the standard scheduling route won't work - say you're traveling over 500 miles or need an exception for a specific circumstance - a special visit may be your best option. Submit Special Visit Request form CD-100201.3 and expect it to move through approvals: first the Unit Manager, Programs Director, or Classification Supervisor, then the Deputy Warden for final approval. That extra review is exactly why starting early matters.