How to Use the Penobscot County Sheriff's Office Mobile App to Search an Inmate, Check Visitation, and Make Payments
Need to find someone in custody, confirm visitation details, or handle bail and commissary payments from your phone? The official Penobscot County Sheriff's Office mobile app puts all of those tools in one place. Here's how to download the right app, what your device needs, and how to use the core Corrections features without getting tripped up by lookalike apps or confusing payment screens.
The official Penobscot County Sheriff’s Office mobile app is available in both major app marketplaces. You can download it from the Google Play Store if you use Android, or from the Apple App Store if you use an iPhone or iPad.
If you're downloading on an iPhone, check the App Store listing details before you install. The seller should read Penobscot County Sheriff's Office. That's the quickest way to confirm you're getting the real app and not a lookalike with a similar name.
On Apple devices, the app requires iOS 17.0 or later. If you're on Android, check the Google Play listing for the current minimum OS version before downloading, since that requirement can change over time.
App Capabilities
- ✓ Inmate search
- ✓ Visitation information
- ✓ Bail and commissary payment options
Note: The app advertises bail and commissary payment options, but the exact vendor, fees, and payment flow can vary. Double-check the details on each payment screen before you submit a transaction.
- Open the app and go to the Corrections area - Look for the section that includes jail-related tools, including the inmate search feature.
- Tap the inmate search option - The wording can vary by app version, so follow the label that clearly indicates “inmate search.”
- Enter the identifying details you have - Use the information you know (such as the person’s name) and review the results carefully to make sure you are looking at the right person.
The app also has a visitation section. Check it before you make plans. Schedules, procedures, and restrictions are specific to the facility and can change. If a screen walks you through scheduling steps, follow what the app shows in that moment so you don't show up on the wrong day or miss a required step.
For bail and commissary, the app lists payment options, which is helpful when you're trying to act fast. Before you pay, slow down. Read each screen so you understand who the payment is going to, what fees are being charged (if any), and what the confirmation or receipt looks like. After you submit a payment, save your confirmation details. It's also worth enabling basic security on your device (like a passcode) so your payment information stays protected if your phone is lost or shared.
Emergency: The App Store listing says the app is not intended to be used to report emergency situations. Call 911 in an emergency.
Troubleshooting Support
- ✓ Check the App Store or Google Play Store for an available update to the Penobscot County Sheriff’s Office app.
- ✓ On iPhone, confirm your device is on iOS 17.0 or later, since that is the listed requirement.
- ✓ If the app is freezing or not loading correctly, try deleting and reinstalling it from the official store listing.
- ✓ Use the official store listing and publisher information (in the App Store or Google Play) to find any support or contact details provided there.
If you need official help, start with the app's store listing. On the App Store, the seller is identified as Penobscot County Sheriff's Office. That publisher page is typically the safest place to find support details and other official information tied to the app.
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