How to Contact an Inmate at Philadelphia Industrail Correctional Center (PA)
Planning to use video visitation or tablet messaging? You'll need to verify your identity first. The GettingOut service requires images of your state-issued ID (front and back) plus a selfie before you can access ViaPath video visitation and tablet communication.
If you feel a search during an in-person visit was improper at a Philadelphia Department of Prisons facility, you have options. Ask to speak to a supervisor on the spot, or contact the Office of Community Justice Outreach (CJO) at (215) 685-8909 or (215) 685-7288.
Steps-to-follow
- ✓ Have a state-issued ID ready to photograph, both the front and the back
- ✓ Take a clear selfie in good lighting (no filters) so it matches your ID
- ✓ If you are using video visitation or tablet services, expect to upload your ID images and selfie before you can use ViaPath video visitation and tablet communication
- ✓ Keep the images accessible on the device you will use for the visit or messages (for example, through the GettingOut service and its apps)
- Ask to speak to a supervisor. If you believe a search was improper, request a supervisor while you are still at the facility.
- Contact the Office of Community Justice Outreach (CJO). If you still need help, call (215) 685-8909 or (215) 685-7288 and explain what happened.
Before setting up video visits or tablet messaging, double-check that the ID and selfie requirement is still current and that your specific ID type qualifies as "state-issued." Ask whether you need to upload everything ahead of time or if you'll be prompted when you try to start a visit or send a message.
Note: Phone numbers and escalation procedures can change. Verify the CJO contact numbers ((215) 685-8909 and (215) 685-7288) before relying on them, and confirm the best way to request a supervisor if a search concern comes up.
Find an Inmate at Philadelphia Industrail Correctional Center, PA
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