Penmate Inmate Support Guides

Who to Call at PDP: Medical Records, Record Room, Reentry, and 24/7 Crisis Lines

Need to reach someone at the Philadelphia Department of Prisons? Here are the most-used contacts for records, reentry support, and urgent mental-health help.

• 1 min read • phila.gov
Who to Call at PDP: Medical Records, Record Room, Reentry, and 24/7 Crisis Lines

Call 215-683-9062 for PDP Medical Records. This is your best starting point for requesting medical record information from someone's time in custody or following up on medical paperwork after release.

The Record Room handles inmate records and general record requests. Call 215-685-8434. Not sure which office handles your question? Start here.

Who to Call at PDP: Medical Records, Record Room, Reentry, and 24/7 Crisis Lines

Reentry

  • ✓ RISE (Mayor’s Office of Reintegration Services): 215-683-3370 - reentry assistance.
  • ✓ Prisoner Reentry Network: 215-560-2900 - reentry support and connections to services.

Crisis

  • ✓ Crisis Line: 215-685-6440 - available 24/7 for urgent mental-health support.
  • ✓ Crisis/Suicide Hotline: 215-696-4420 - available 24/7.

For media inquiries, Jason Hundley is PDP's Public Information Officer at (215) 685-7888. Need to escalate an operations concern? Vincent Brooker serves as Deputy Warden at PICC and can be reached at (215) 685-7104. Check PDP's staff listings to confirm current contact details.

Note: These numbers come from PDP's published listings. If a line has changed or you get routed wrong, ask whoever answers to transfer you to the correct office.

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How to Contact an Inmate at Philadelphia Industrail Correctional Center (PA)

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