Penmate Inmate Support Guides

Who to call when you have questions about PICC: key contacts and numbers

• 2 min read • phila.gov
Who to call when you have questions about PICC: key contacts and numbers

Got a question about day-to-day operations at PICC? Start with Deputy Warden Vincent Brooker. Reach him at vincent.brooker@prisons.phila.gov or (215) 685-7104.

For official communications or media inquiries about the Philadelphia Department of Prisons, contact Public Information Officer Jason Hundley at jason.hundley@prisons.phila.gov or (215) 685-7888.

Some issues need more than a single phone call. If you're dealing with community outreach concerns or need a higher-level review, reach out to the Office of Community Justice & Outreach (CJO). Director Shaquwana Duncan can help - contact her at CJO@prisons.phila.gov or (215) 685-7711.

The Philadelphia Department of Prisons has two separate numbers for records requests. For medical records, call 215-683-9062. For administrative records through the Record Room, call 215-685-8434.

Tip: Call PDP Medical Records at 215-683-9062 for medical-records requests. For record-room matters, use 215-685-8434. Calling the right line first usually saves you a transfer.

Who to call when you have questions about PICC: key contacts and numbers

Practical Tips

  • ✓ Call Vincent Brooker, Deputy Warden (vincent.brooker@prisons.phila.gov, (215) 685-7104) for PICC operations questions.
  • ✓ Contact the Office of Community Justice & Outreach (CJO@prisons.phila.gov, (215) 685-7711) when you need outreach help or an escalation path.
  • ✓ Use PDP Medical Records (215-683-9062) for medical-records questions.
  • ✓ Use the PDP Record Room (215-685-8434) for record-room requests.
  • ✓ Reach the Public Information Officer, Jason Hundley (jason.hundley@prisons.phila.gov, (215) 685-7888) for communications or media inquiries.
  • ✓ Write down who you spoke with, the date/time, and what you were told so you don’t have to start over on the next call.

Not sure where to start? Think about what kind of help you need. For facility operations at PICC, contact Deputy Warden Vincent Brooker at vincent.brooker@prisons.phila.gov or (215) 685-7104. For community-justice support or to escalate a concern, reach CJO Director Shaquwana Duncan at CJO@prisons.phila.gov or (215) 685-7711. For paperwork, use the right records line: PDP Medical Records at 215-683-9062, or the PDP Record Room at 215-685-8434.

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