Send Photos & Mail at Philadelphia Industrail Correctional Center, PA

How to send messages, photos, and packages

Overview

Philadelphia Industrial Correctional Center uses third-party video and tablet services. You'll need to complete identity verification before video visits. With GettingOut, you upload clear front-and-back images of a state-issued ID plus a selfie, then follow the vendor's registration steps. To start remote contact, create a visitor account with the approved vendor, request to connect with the person in custody, and wait for facility staff to approve available times. Scheduling and payments are handled in the vendor portal or app. The facility's discharge and reentry materials also list community resources, including RISE (Mayor's Office of Reintegration Services) and Community Behavioral Health (CBH) as a 24/7 treatment option. If you believe a search was improper, ask for a supervisor or contact the Office of Community Justice Outreach using the phone numbers in facility materials.

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Quick Facts

  • Video visitation via GettingOut requires uploading front-and-back images of a state-issued ID plus a selfie.
  • The facility discharge packet lists RISE (Mayor’s Office of Reintegration Services) with phone 215-683-3370.
  • The discharge packet lists Community Behavioral Health (CBH) as a 24/7 drug treatment resource with phone 888-545-2600.
  • If a visitor believes a search was improper, they should ask for a supervisor or contact the Office of Community Justice Outreach.

Send Photos & Mail Guides

Common Questions

How do I set up a video visit with an inmate at Philadelphia Industrial Correctional Center?

Set up an account with the facility's approved video vendor and complete identity verification. GettingOut requires front-and-back images of a state-issued ID plus a selfie. After that, request to connect with the person in custody and use the vendor portal or app to schedule once staff approve times (purchase credits if required).

What reentry and treatment phone numbers are listed in the discharge packet?

The discharge and reentry packet lists RISE (Mayor’s Office of Reintegration Services) at 215-683-3370. It also lists Community Behavioral Health (CBH) as a 24/7 drug treatment resource at 888-545-2600.

What should I do if I think I was searched improperly at Philadelphia Industrial Correctional Center?

Ask to speak with a supervisor at the facility at the time of the incident. If you need further help or want to make a complaint, contact the Office of Community Justice Outreach using the phone numbers provided in facility materials.

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