Mail, photos, messaging, and phone/call options for staying in touch.
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Getting mail right is one of the simplest ways to stay connectedâand one of the easiest places for a small mistake to cause delays. Use the format below so your letter reaches the right person at PDP.
Planning to use video visitation or tablet messaging? You'll need to verify your identity first. The GettingOut service requires images of your state-issued ID (front and back) plus a selfie before you can access ViaPath video visitation and tablet communication.
Getting mail returned is frustrating when you're just trying to stay connected. Here are the PICC rules that matter most for addressing envelopes, writing letters, sending photos, and ordering books so your mail actually makes it through.
Getting mail to someone at a Philadelphia Department of Prisons facility (including PICC) comes down to two things: the correct address and the incarcerated person's ID number. The address gets your letter to the right building. The ID number ensures staff can route it to the right personâcrucial when multiple people share similar names.
Mail rules can feel nitpicky, but follow a few simple guidelines and your letters, photos, or reading materials won't get bounced. Here's your quick send/don't send guide for PDP.
Need to reach someone at the Philadelphia Department of Prisons? Here are the most-used contacts for records, reentry support, and urgent mental-health help.
Got a question about day-to-day operations at PICC? Start with Deputy Warden Vincent Brooker. Reach him at vincent.brooker@prisons.phila.gov or (215) 685-7104.
Set up an account with the facility's approved video vendor and complete identity verification. GettingOut requires front-and-back images of a state-issued ID plus a selfie. After that, request to connect with the person in custody and use the vendor portal or app to schedule once staff approve times (purchase credits if required).
The discharge and reentry packet lists RISE (Mayorâs Office of Reintegration Services) at 215-683-3370. It also lists Community Behavioral Health (CBH) as a 24/7 drug treatment resource at 888-545-2600.
Visiting PICC with a child is doable, but the rules are specific. Here's what to know about the minimum age, required paperwork, and how to plan your visit so you don't get turned away.
Scheduling a visit at PICC comes down to three things: book within the allowed window, grab an appointment early (spots are first-come, first-served), and show up on time. Here's what the published policy does and doesn't spell out so you can plan without getting turned away.
Your first jail visit can feel overwhelming. But once you know the schedule, booking window, and what to expect at check-in, visiting at PICC becomes much easier to navigate.
