Penmate Inmate Support Guides
Visitation

Scheduling Your First Video Visit at Pickens County Detention: Step-by-step

Getting your first video visit scheduled comes down to one thing: setting up your Securus account correctly. Follow these steps to get approved and book your visit.

• 2 min read • pickenssheriff.com
Scheduling Your First Video Visit at Pickens County Detention: Step-by-step

Quick Summary

  • ✓ Schedule at least 24 hours ahead - same-day video visits aren’t allowed.
  • ✓ After you schedule, you’ll be issued a PIN number, and you’ll need that PIN to complete the video visit.
  • ✓ Public (onsite) video visits run Monday–Friday, 8:00 am–4:00 pm, and no visits are scheduled after 3:40 pm.
  • ✓ Public visits are limited to two visits per day, per inmate.

Onsite video visitation appointments are scheduled through securustech.online.

Start by creating your Securus account at securustech.online/#/login. As you fill it out, enter your information exactly as it appears on your driver’s license and answer all three security questions - small mismatches can cause problems later when your account is reviewed.

During setup, you'll upload two images: a photo of your driver's license and a selfie. Keep the selfie simple - skip the Snapchat filters. Heavily filtered photos can get your account rejected.

Common rejection trigger: If your account details don’t match your driver’s license, or your photo looks filtered/edited, your account may not be approved.

Step3 Verify Device Email

  • ✓ Verify your email address within 24 hours of signing up, or your Securus account will be locked.
  • ✓ Have a phone with a front-facing camera ready - you’ll need it for video visitation setup and use.

Once your account is created, log back in, go to ACCOUNT, and choose VIDEO VISITATION to start the scheduling process.

Scheduling Your First Video Visit at Pickens County Detention: Step-by-step
  1. Log in to Securus - use securustech.online/#/login.
  2. Open VIDEO VISITATION - go to ACCOUNT, then choose VIDEO VISITATION to begin scheduling.
  3. Pick a time at least 24 hours out - all video visits must be scheduled at least 24 hours in advance.
  4. Use securustech.online for onsite scheduling - onsite video visitation appointments are scheduled there.

After scheduling, you'll receive a PIN number. Write it down somewhere easy to find - you'll need it to start your video visit. Public (onsite) video visits run Monday–Friday, 8:00 am to 4:00 pm, with no appointments scheduled after 3:40 pm. Each inmate is limited to two visits per day, so plan ahead if you're juggling work, childcare, or travel.

Securus charges a fee for video visits - Pickens County Detention Center doesn't set the price. Check the total during checkout so you know what to expect.

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