Mailing Letters to Piedmont Correctional: The TextBehind Address Format You Must Use

Regular letters (non-legal mail) to someone at Piedmont Correctional don't go straight to the prison mailroom. TextBehind screens and scans all non-legal mail first, then delivers it electronically to the recipient's tablet. This is why the address format matters: you're sending your envelope to TextBehind for processing, not to the facility itself.

For Piedmont Correctional, address non-legal mail to TextBehind's Maryland location: P.O. Box 247, Phoenix, MD 21131. On the name line, include the incarcerated person's full name and their OPUS number. TextBehind uses that OPUS number to match your letter to the right recipient. You also need to write out the full facility name on the address. Don't abbreviate it. Use the complete prison name (for example, write out "Correctional Institution" rather than shortening it).

• ✓ (Incarcerated person’s full name) #(OPUS number)
• ✓ Piedmont Correctional (write the full prison name, do not abbreviate)
• ✓ P.O. Box 247
• ✓ Phoenix, MD 21131

TextBehind is strict about return addresses. Your return address must include your full first name and full last name. Initials won't work. If your return address doesn't meet this standard, TextBehind will send the mail back unprocessed.

If your envelope isn't addressed in TextBehind's required format, it gets returned. That means lost time and extra postage. Before you send anything, run through this quick check: confirm you wrote the incarcerated person's full name and OPUS number, spell out the full prison name (no abbreviations), and verify you're using TextBehind's P.O. Box 247 in Phoenix, Maryland. Then double-check your return address includes your full first and last name. Mail without that gets returned too.

1. Write the person’s full name and OPUS number. Put both on the first address line.
2. Use the full facility name. Do not abbreviate the prison name.
3. Address it to TextBehind’s P.O. Box. Use P.O. Box 247, Phoenix, MD 21131.
4. Use your full name in the return address. Include your full first and last name, no initials.