How to Send Money to Piedmont Correctional (NC)

First, confirm you're allowed to send money. North Carolina only lets approved visitors deposit funds into an offender's account. If you're not sure whether you're on the approved list, sort that out before attempting a deposit. Unapproved deposits get rejected.

Sending a money order? Don't mail it to Piedmont Correctional. The prison doesn't accept or process money orders directly. Instead, make the money order payable to TouchPay and mail it with a deposit slip to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. NCDAC calls this the traditional, cost-free option.

Need something faster? North Carolina partners with ViaPath (and its subsidiaries) for quicker deposits. You can send money online, through the mobile app, by phone, or at walk-in locations. Funds sent through ViaPath typically show up in the offender's account by the next business day.

1. Confirm you’re an approved visitor: Only approved visitors are permitted to deposit funds to an offender’s account.
2. Choose your deposit method: Use ViaPath options (web, mobile, phone, or walk-in) or send a money order by mail.
3. If mailing a money order, address it correctly: Make it payable to TouchPay and include a deposit slip. Mail it to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174.
4. Do not mail money orders to the prison: Prison facilities do not accept or process money orders.
5. Plan around timing for electronic deposits: Funds sent through ViaPath web/mobile/phone/walk-in options are generally available the next business day.

If anything seems unclear, double-check the details that commonly cause delays. Confirm you're listed as an approved visitor for the offender. For money orders, verify you're using the correct instructions: make it payable to TouchPay and mail it with a deposit slip to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174. Remember, the prison itself does not handle money orders. If you're using ViaPath, confirm which option (web, mobile, phone, or walk-in) works best for you. Expect ViaPath deposits to be available the next business day. Having trouble? Call ViaPath at 877-650-4249.