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How to Send Money to Someone at Piedmont Correctional: All Your Options Explained

Putting money on someone's account at Piedmont Correctional? You've got several options: online, mobile app, phone, Western Union, or mailing a money order. Below are all the methods NCDAC supports—plus the one rule that trips people up most often: you must be an approved visitor to add funds.

2 min read dac.nc.gov
How to Send Money to Someone at Piedmont Correctional: All Your Options Explained

North Carolina's Department of Adult Correction (NCDAC) uses ViaPath (TouchPay/ConnectNetwork) to handle trust deposits for people at Piedmont Correctional. This partnership gives you five ways to send money: online at ConnectNetwork, the ConnectNetwork mobile app, by phone, Western Union cash deposits, or mailed money orders.

Before sending money, make sure you're eligible. At Piedmont Correctional and other NCDAC facilities, only approved visitors can deposit funds into someone's account.

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For most families, the fastest option is an electronic deposit through ConnectNetwork - either on their website or mobile app (both run through ViaPath/TouchPay). According to NCDAC, web, mobile, and phone deposits post to the account by the next business day. That quick turnaround makes these methods the go-to when timing matters.

Making a cash deposit through Western Union? You'll need the correct payment code: NCDAC TRUST.

How to Send Money to Someone at Piedmont Correctional: All Your Options Explained

You can mail a money order, but it needs to be set up the way TouchPay requires. Make it payable to TouchPay and include a deposit slip. Send it to: TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174.

Mailed money orders take longer - expect funds to be available within ten business days, though TouchPay tries to process them sooner. The trade-off? NCDAC lists this as a free option for sending funds.

Need help with a deposit? If you have trouble making deposits, call ViaPath’s toll-free assistance line at 877-650-4249.

If your deposit won't go through or gets rejected, check your visitor status first. Only approved visitors can deposit funds, so a pending or unapproved application will block your transaction - even when all the payment details are correct.

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