How to Send Money to Someone at Piedmont Correctional: All Your Options Explained

North Carolina Department of Adult Correction (NCDAC) uses ViaPath and its subsidiaries (TouchPay and ConnectNetwork) to handle trust deposits for people incarcerated in state prisons like Piedmont Correctional. You have several ways to add funds: online, through a mobile app, by phone, in person at walk-in locations, through Western Union, or by mailing a money order.

Not everyone can deposit money to an incarcerated person's account. NCDAC limits deposits to people on that person's approved visitor list. If your payment keeps getting blocked, check whether you're actually approved for visitation for that specific individual.

For the fastest option, use the ViaPath/TouchPay system through ConnectNetwork.com or the ConnectNetwork mobile app. NCDAC also supports deposits by phone and at walk-in locations, which helps if you'd rather not use a computer or app. Web, mobile, phone, and walk-in methods all process faster than mailed payments. If timing matters (for commissary or other immediate needs), start here.

You can also send money through Western Union as a cash deposit. When Western Union asks for the payment code, use: NCDAC TRUST.

1. Buy a money order and fill it out to the right payee: Make the money order payable to TouchPay.
2. Add the required paperwork: Include a deposit slip with the money order.
3. Mail it to TouchPay (not to the prison): Send it to TouchPay Holdings, LLC, PO Box 174, Houston, TX 77001-0174.
4. Plan for processing time: Funds are available to the offender within ten business days, although TouchPay will try to make the funds available sooner.

Want to avoid fees? NCDAC describes mailing a money order as a cost-free option. The tradeoff is speed: mailed money orders can take up to ten business days to post. Online, app, phone, walk-in, and Western Union options are faster and more convenient, but they may include service fees. Check the fee before submitting so you can decide whether the speed is worth the cost.