How to deposit funds, commissary, and payment options
Piedmont Correctional uses NCDAC's vendor ViaPath (TouchPay/ConnectNetwork) for trust and commissary deposits. You can deposit online, through the mobile app, by phone, via Western Union cash deposit, or by mailing a money order. Only approved visitors can make deposits. To mail a money order, make it payable to TouchPay, include the required deposit slip, and send it to TouchPay Holdings, PO Box 174, Houston, TX 77001-0174. Mailed money orders have no fee but typically take up to ten business days to post (sometimes sooner). For issues, call ViaPath at 877-650-4249. Always use the inmate's full booked name and ID exactly as shown when submitting a deposit.
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Putting money on someone's trust account at Piedmont Correctional is straightforward once you know which vendor and method to use. Here are the options NCDAC supports, plus the details that usually trip people up.
Putting money on someone's account at Piedmont Correctional? You've got several options: online, mobile app, phone, Western Union, or mailing a money order. Below are all the methods NCDAC supports—plus the one rule that trips people up most often: you must be an approved visitor to add funds.
Only people identified as approved visitors for the offender are allowed to deposit funds to that offender’s account.
You can send money through ViaPath/TouchPay/ConnectNetwork by web, mobile app, or phone, by Western Union cash deposit, or by mailing a money order.
Make the money order payable to TouchPay, include the required deposit slip, and mail it to TouchPay Holdings, PO Box 174, Houston, TX 77001-0174. This option is cost-free and typically posts within ten business days, although TouchPay may make it available sooner.
Staying in touch with someone at Piedmont Correctional comes down to two main options: scheduled in-person visits and mail that gets screened by TextBehind before delivery to their tablet.
Your first visit can feel overwhelming, but Piedmont Correctional keeps it simple: get approved, schedule your appointment, then confirm the day before.
Sending money to someone at Piedmont Correctional? Two things matter most: you need to be an approved visitor, and money orders go through TouchPay, not the prison.
