Commissary Deadlines at Piedmont Regional Jail: When Money Must Post and Keefe Order Cutoffs

Piedmont Regional Jail provides a weekly commissary to all offenders, which means timing matters. Below are the two weekly cutoffs you’ll want to keep straight: when money has to post for the in-house commissary, and when Keefe (out-of-house) kiosk orders stop being accepted for the week.

The key deadline for in-house commissary is Monday morning. All funds must post before 6:00 a.m. on Monday to be available that week. Miss that window, and the money won't be ready for the current commissary run.

Once commissary ordering happens for the week, the timing on your loved one’s balance can change quickly. At Piedmont Regional Jail, all in-house commissary orders are deducted from the offender’s account on Mondays. If you’re watching the account and see a Monday deduction, that’s typically when the commissary order is being charged.

Piedmont also offers an out-of-house commissary option through Keefe Commissary Network, and it runs on a different weekly schedule than the in-house commissary. Offenders can place Keefe orders at the kiosk any time up until 7:00 a.m. on Thursday mornings. If they miss that Thursday cutoff, the order won’t go in for that week’s cycle.

After an order is placed, deliveries don’t all happen at once. Commissary is delivered throughout the week on a schedule based on the offender’s housing unit location, so two people in different units may receive items on different days.

If you’re trying to help someone avoid missing a week, focus on the cutoffs first, then the delivery rhythm. Piedmont delivers commissary throughout the week based on housing unit location, so there can be a gap between when money posts or an order is submitted and when items actually arrive. The safest approach is to handle deposits early enough to clear the Monday 6:00 a.m. posting deadline for in-house commissary, and to have Keefe kiosk orders placed before Thursday at 7:00 a.m.

Checklist

• ✓ Make sure funds are posted before 6:00 a.m. Monday for in-house commissary purchases.
• ✓ If using mail or the front desk, use a postal money order (that’s the only accepted form for those methods).
• ✓ If using the lobby kiosk, bring cash only in $5, $10, $20, $50, or $100 bills; deposits can go to commissary or prepaid phone accounts and fees apply.
• ✓ If depositing online, use Visa or MasterCard; deposits can go to commissary or prepaid phone accounts and fees apply.
• ✓ For Keefe (out-of-house) commissary, the offender must place the kiosk order by 7:00 a.m. Thursday.