Every Way to Send Money to Someone at Piedmont Regional Jail (Commissary vs Phone Accounts)

Piedmont Regional Jail accepts several ways to add money, depending on what’s easiest for you and how fast you need the funds to show up. For in-person and mail-in options, Piedmont accepts postal money orders only for deposits sent through the mail and for deposits made at the front desk. If you prefer to pay in cash, there’s also a lobby kiosk. The kiosk takes cash in specific denominations: $5, $10, $20, $50, and $100. For card-based deposits, you have online and phone options. Online deposits can be made through OffenderConnect.com, and those deposits can be directed to either a commissary account or a prepaid phone account. Piedmont also notes that deposits can be made directly into an inmate’s account through GettingOut.com (ViaPath). If you’re using a card, MasterCard and Visa credit or debit cards are accepted.

If you’re depositing by phone, use the number that matches the account you’re trying to fund. For commissary deposits by phone, call 888-988-4PMT (4768). For prepaid phone account deposits by phone, call 814-949-3303. For web deposits, Piedmont lists OffenderConnect.com as an online option where you can choose to deposit into commissary or into a prepaid phone account (a fee applies). Piedmont also lists GettingOut.com (ViaPath) as a way to make deposits directly into an inmate’s account. If you’re paying online or by phone, you can use a MasterCard or Visa credit or debit card.

Required Info

• ✓ Facility site I.D. #: 31
• ✓ Offender’s first and last name
• ✓ Offender’s date of birth

At Piedmont, the same vendor channels can look similar, but the destination matters. OffenderConnect.com is set up so you can choose whether your deposit goes to a commissary account or to a prepaid phone account. Phone service can also work in different ways. Piedmont allows debit calls, which means the person in custody can place calls using funds in their own account. That’s why it helps to be clear on whether you’re trying to support commissary purchases, phone calling, or both.

If you’re depositing by phone, double-check the number before you submit payment. The commissary deposit line is 888-988-4PMT (4768). The prepaid phone account deposit line is 814-949-3303. Using the wrong line can mean your money lands in a different place than you intended.

Piedmont Regional Jail runs commissary weekly, so timing matters if you’re trying to help someone shop right away. To be available for commissary purchases that week, money has to be posted before 6:00 a.m. on Monday. Once orders are in motion, Piedmont deducts all in-house commissary orders from the offender’s account on Mondays. For out-of-house commissary orders through Keefe Commissary Network, offenders can place orders at the kiosk anytime up until 7:00 a.m. on Thursday mornings. Commissary is then delivered throughout the week on a schedule based on housing unit location.

Tips Pitfalls

• ✓ Expect a processing fee on some deposit methods (especially card-based options).
• ✓ When a deposit asks for facility details, use Facility site I.D. #31 and the offender’s full name and date of birth so the money posts to the correct person.

1. Choose mail or front desk if you’re using a money order - Piedmont accepts postal money orders only for mail deposits and for deposits made at the front desk.
2. Use the lobby kiosk if you’re paying cash - bring bills in $5, $10, $20, $50, or $100 denominations.
3. Use online or phone deposits if you want to pay by card - MasterCard and Visa credit or debit cards are accepted, and you can deposit through OffenderConnect.com or by phone.