How to Send Mail to Someone at Piedmont Regional Jail (New Digital Address & Troubleshooting)
Piedmont Regional Jail delivers personal mail digitally. Letters, pictures, and drawings you send are scanned and delivered to the person you’re writing through the tablet “Facility Messages” app under the free profile, instead of being handed over as physical paper mail.
To get your mail routed correctly for digital delivery, address it using this exact format. Use the full facility name and state, then the inmate’s name and identifier, followed by the Phoenix, MD P.O. Box: (Facility name, State) (Inmate Name, Inmate Identifier) P.O. Box 247 Phoenix, MD 21131
Here’s the copyable example Piedmont provides (swap in your person’s name and identifier): Piedmont Regional Jail, VA John Smith, #11111 P.O. Box 247 Phoenix, MD 21131
Mandatory Elements
- ✓ Complete facility name (no abbreviations) and state
- ✓ Inmate’s full name and identifier
- ✓ Sender’s full name and physical address
Only send personal mail to the Phoenix, MD address - things like letters, pictures, and drawings. That’s the mail stream that gets delivered electronically through the tablet “Facility Messages” app.
Note: Do not send checks, money orders, or attorney-client privileged mail to the Phoenix, MD address. Follow the facility’s guidelines for those items instead.
If mail doesn’t arrive or seems stuck in the process, report the delivery issue directly to TextBehind support at info@TextBehind.com. When you reach out, include any details you have that help them locate the piece of mail (for example, who it was addressed to and when it was sent).
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