Who to Call at Piedmont Regional Jail: Phone Numbers & Extensions Family Members Need

Start with the main phone line: (434) 392-1601. If you already know the extension you need - like Offender Accounts or FOIA - calling this number and asking to be transferred is usually the fastest approach.

Need to visit in person? The jail is located at 801 Industrial Park Road, Farmville, VA 23901.

Sending mail? Use the mailing address: P.O. Drawer 388, Farmville, VA 23901.

Questions about an offender's account? Ask for Offender Accounts at extension 296. Call the main line at (434) 392-1601 and request ext. 296.

For commissary-specific questions, call 888-988-4PMT (888-988-4768). This is the direct line for sorting out commissary account issues.

Setting up phone funding? For prepaid phone accounts, call 814-949-3303. Need a payment plan for collect calls instead? You can call 1-814-949-3303 or visit OffenderConnect.com.

For FOIA and records requests, one contact is Gloria Giles at extension 320. Call the main number and ask to be transferred.

You can also reach Royal Eanes at extension 247 for FOIA requests. Same process - call the main line and ask for ext. 247.

Not sure where someone is housed? Piedmont Regional Jail has an online offender lookup page where you can search for an offender's current location and confirm they're in PRJ custody.

Calling Tips

• ✓ The person’s full legal name (spell it out if needed)
• ✓ Any ID number you have for them (or their date of birth)
• ✓ Your callback number and a pen/paper to write down names, extensions, and next steps
• ✓ A clear one-sentence summary of what you need (example: “I’m trying to fix a blocked phone number”)
• ✓ Patience for transfers - ask for the specific extension or role you need