How to send messages, photos, and packages
Each offender at Farmville Piedmont Regional Jail can list up to 10 phone numbers for outgoing calls. Calls work two ways: debit-funded from the inmate's account, or collect calls where you set up billing arrangements (including payment plans). To add funds or set up payments, call 1-814-949-3303, visit OffenderConnect.com, or deposit through GettingOut.com (ViaPath). If your number is blocked, call (434) 392-1601 and ask for the Watch Commander to request unblocking. A heads-up: ViaPath/ConnectNetwork disclosed a 2020 data breach affecting user information. Also, AdvancePay accounts go inactive after 180 consecutive days without use and may be forfeited unless law or contract says otherwise.
Search for a loved one and send messages and photos in minutes.
Piedmont Regional Jail delivers personal mail digitally. Letters, pictures, and drawings you send are scanned and delivered to the person you’re writing through the tablet “Facility Messages” app under the free profile, instead of being handed over as physical paper mail.
Each offender may register up to 10 phone numbers for outgoing calls.
You can set up payment plans or add funds by calling 1-814-949-3303 or using OffenderConnect.com, and deposits are also accepted at GettingOut.com (ViaPath). Calls are either debit-funded from the inmate’s account or placed as collect calls that require recipient billing arrangements.
Call (434) 392-1601 and ask to speak to the Watch Commander on duty to request that your number be unblocked.
Send personal letters, photos, and drawings to P.O. Box 247, Phoenix, MD 21131 using the facility’s required addressing format. Each item should include the full facility name and state (no abbreviations), the inmate’s full name and identifier, and your full name with a physical return address.
No. Personal mail is scanned by the off-site processor and delivered electronically to the inmate through the tablet “Facility Messages” app. Use the facility’s exact addressing rules so the scanned message can be matched and delivered.
First, double-check that you used the facility’s required addressing format and included the inmate ID and your physical return address. If it still doesn’t show up, contact TextBehind support at info@TextBehind.com for help tracking delivery.
Piedmont Regional Jail provides a weekly commissary to all offenders, which means timing matters. Below are the two weekly cutoffs you’ll want to keep straight: when money has to post for the in-house commissary, and when Keefe (out-of-house) kiosk orders stop being accepted for the week.
If you’re trying to help someone at Piedmont Regional Jail, the big thing is sending money to the right place: commissary (store purchases) versus phone-related accounts. Here are the deposit methods Piedmont accepts, plus the exact phone numbers and what information you’ll need so your deposit posts correctly.
Piedmont Regional Jail offers two ways for offenders to make phone calls. With the debit system, calls are paid from funds in the offender's account. Collect calls work differently — the person receiving calls needs to set up a payment plan before they can accept them.
