Setting Up Video Visits with Pierce County Jail: A Step-by-Step Guide

Remote video visits with Pierce County Jail require a Securus Technologies account. You can register at videovisitanywhere.com - the same account works for other services like depositing funds. If your account gets rejected, you can fix the error and resubmit, but give it time. Pierce County Jail asks for 48 hours to review corrected accounts before you start chasing down help.

• ✓ A photo I.D.
• ✓ An email address or a phone number

Beyond the account, you'll need the right setup at home. Use a computer or similar device with a working webcam and microphone, and make sure you have the current version of Adobe Flash installed. Test your webcam and mic before your scheduled visit - you don't want to spend your first few minutes troubleshooting.

1. Confirm you have the right device - Use a computer or comparable device with a webcam and microphone.
2. Test your camera and audio - Make sure your webcam and microphone are working before visit time.
3. Update Adobe Flash - Install the current version of Adobe Flash.
4. Log into your Securus account - Sign in ahead of time so you know your account is active and accessible.

If Securus rejects your registration, you can correct the error and resubmit. Just don't expect instant approval. Pierce County Jail needs 48 hours to review corrected accounts. Try to schedule a visit before that window closes, and you'll likely hit an approval block you can't fix at the last minute.

Video visits are capped at three per week. If multiple family members want to visit, coordinate ahead of time so you don't burn through the weekly limit early.

Plans change - just handle cancellations early. You need to postpone or cancel at least 48 hours before your scheduled visit time to receive credit toward a future visit.

1. Check your equipment - Use a computer or comparable device with a webcam and microphone.
2. Test your webcam and microphone - Do a quick test before the day of the visit so you’re not scrambling at the start time.
3. Confirm Adobe Flash is current - The visit setup requires the current version of Adobe Flash.
4. Sign into Securus early - Log in ahead of your scheduled visit to confirm you can access your account and everything loads properly.

• ✓ Remember the weekly cap: video visits are limited to three per week.
• ✓ If you need to cancel or postpone, do it at least 48 hours before the visit to receive credit toward a future visit.
• ✓ Schedule carefully so you don’t lose a visit slot to a last-minute conflict.