How to send messages, photos, and packages
Pinellas County Jail does not allow inmates to receive incoming phone calls, so your loved one will need to call you. Outgoing calls use credits purchased through Smart Communications. You can add funds at www.smartinmate.com so the inmate can place calls. The jail also offers electronic messaging through SmartInmate, including near real-time text and photo messages. Each inmate gets eight free messages per month. Since Smart Communications controls the features, screening rules, and payment methods, check their site for the most current details.
Search for a loved one and send messages and photos in minutes.
Send physical legal mail to: 14400 49th St. N, Clearwater, FL 33762. Write "LEGAL MAIL" on the envelope and include your client's full name and ID number to ensure proper routing.
Starting April 15, 2025, Pinellas County Jail is switching to a paperless mail system. All incoming personal and legal mail gets digitized through Smart Communications—the person you're writing to reads it on an inmate tablet or wall kiosk, not as the original paper letter.
Pinellas County Jail routes all personal mail through Smart Communications. Address your envelope to Smart Communications - Pinellas County Jail, include the incarcerated person's full name and ID number on the "Attention To" line, and mail it to P.O. Box 9129, Seminole, FL 33775-9129. If the name or ID number is missing, the letter gets returned to sender. Some jail information pages have listed a different P.O. Box number in the past, so double-check the current address before mailing anything time-sensitive.
Starting April 15, 2025, Pinellas County Jail digitizes all incoming mail—personal and legal—through Smart Communications. Postcards, letters, greeting cards, and photos are scanned into the system rather than delivered as paper inside the facility.
No. Inmates at Pinellas County Jail cannot receive incoming phone calls. They can only place outgoing calls.
Phone calls are funded with credits through Smart Communications. You can add funds online at www.smartinmate.com so the inmate can place calls.
Yes. Pinellas County Jail uses SmartInmate for near real-time electronic messages and photo messages, and each inmate gets eight free messages per month.
Using a money order? Get the details right before you send it. Pinellas County Jail requires the inmate's full name, docket number, and housing assignment on the money order. Missing any of these can delay processing, so double-check all three before mailing or dropping it off.
Pinellas County Jail handles most inmate communication through Smart Communications. Once you understand how video visits, phone calls, and mail work here, staying in touch gets a lot easier.
Need to put money on someone's account at Pinellas County Jail? You have a few options: money orders, cash kiosks, and online deposits. The key is including the exact information the jail requires so your deposit gets credited correctly.
