How to visit, scheduling, dress code, and visitor requirements
Pinellas County Jail handles video visitation (both remote and kiosk) and messaging through Smart Communications. You'll need to create a Smart Communications account to schedule visits or send messages and photos. Remote video visits last 30 minutes and start on the hour and half-hour. Schedule at least 24 hours ahead, up to seven days in advance. Sessions are available daily from 8:00 a.m. to 10:00 p.m. Each inmate gets four free 30-minute remote or on-demand video visits per week. Additional time costs $0.16 per minute. Attorney visits work differently: in-person attorney visits run Monday through Friday, 6:00 a.m. to 6:00 p.m. Out-of-state attorneys or after-hours visits need advance approval through pcj_visitationrequests@pcsonet.com.
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Send physical legal mail to: 14400 49th St. N, Clearwater, FL 33762. Write "LEGAL MAIL" on the envelope and include your client's full name and ID number to ensure proper routing.
Visiting someone at Pinellas County Jail is handled almost entirely through video visitation, not traditional face-to-face visits. Here's how scheduling works, what limits apply, and what to double-check before you plan a visit.
Video visits at Pinellas County Jail run through SmartInmate. Get your account set up, learn the scheduling windows, and you're ready to connect.
Setting up a video visit at Pinellas County Jail comes down to using the right platform and booking within the scheduling windows. Here's how to get your account ready and lock in a time that works.
Video visits at Pinellas County Jail run through Smart Communications (SmartInmate). Once your account is set up, you can schedule 30-minute visits in advance or answer an on-demand call from the person in custody.
Create a Smart Communications account to schedule video visits and to send messages or photos. Professional or attorney remote visits require registration through SmartInmate with a government ID and Bar Card for approval.
Remote video visits are 30 minutes and run on the hour and half-hour. You can schedule a visit at least 24 hours ahead and up to seven days in advance, and visits are available daily from 8:00 a.m. to 10:00 p.m.
In-person attorney visits are available Monday through Friday, 6:00 a.m. to 6:00 p.m. Florida attorneys need to show a Florida driver license and valid Florida Bar card but don't need prior approval. Out-of-state attorneys or after-hours visits require division commander approval, requested via pcj_visitationrequests@pcsonet.com.
Using a money order? Get the details right before you send it. Pinellas County Jail requires the inmate's full name, docket number, and housing assignment on the money order. Missing any of these can delay processing, so double-check all three before mailing or dropping it off.
Pinellas County Jail handles most inmate communication through Smart Communications. Once you understand how video visits, phone calls, and mail work here, staying in touch gets a lot easier.
Starting April 15, 2025, Pinellas County Jail is switching to a paperless mail system. All incoming personal and legal mail gets digitized through Smart Communications—the person you're writing to reads it on an inmate tablet or wall kiosk, not as the original paper letter.
