Send Photos & Mail at Pitt County Detention Center, NC

How to send messages, photos, and packages

Overview

You can't call an inmate directly at Pitt County Detention Center—incoming calls aren't accepted. Outgoing calls are collect-only and limited to 10 minutes. The phone system blocks three-way calling. Run into billing issues or need to block a number? Contact Pay‑Tel Communications at 1-800-729-8355. Most communication options run through third-party vendors, so you'll handle setup and payments through the vendor's website or app rather than the detention center. For paid services like video visits or messaging, create a vendor account, add funds, then schedule visits or manage messages through their platform.

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Quick Facts

  • Pitt County Detention Center does not permit incoming telephone calls to inmates.
  • All inmate telephone calls are collect calls.
  • Inmate telephone calls are limited to ten minutes per call.
  • Three-way calling is prohibited on the facility’s telephone system.
  • To report billing problems or to block/troubleshoot numbers for inmate phones, call Pay‑Tel Communications at 1-800-729-8355.

Send Photos & Mail Guides

Common Questions

Can inmates at Pitt County Detention Center receive incoming phone calls?

No. Pitt County Detention Center does not accept incoming telephone calls to inmates.

How long can an inmate speak on the phone at Pitt County Detention Center?

Calls are limited to 10 minutes per call.

Who should I contact about billing problems or to block a number for inmate phone calls?

Contact Pay‑Tel Communications, the facility’s phone vendor, for billing problems or to block/troubleshoot a number. Their helpline is 1-800-729-8355.

Where do I send regular (non-legal) mail for an inmate at Pitt County Detention Center?

Send regular (non-legal) paper mail to the Greensboro mail-processing PO Box, and include the inmate’s full name, ID number, and facility ID 5159. Use a complete, legible return address, and keep enclosures within the 10-page limit and 8.5 x 11 size limit.

Can I send books or magazines to an inmate at Pitt County Detention Center?

No—magazines and packages from individuals aren’t accepted through the scanning facility. Paperback books are accepted only from approved vendors (no hardcovers), and the facility will accept no more than two paperbacks, subject to size limits.

How should I send legal or privileged mail to someone at Pitt County Detention Center?

Send legal or privileged mail directly to 124 New Hope Road (not the Greensboro scanning PO Box). It will be opened in the inmate’s presence; originals are copied, not returned, and are destroyed in the inmate’s presence.

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