Video Visits at Placer Jail: On‑Site vs Remote — Costs, Scheduling, and When to Use Each
Placer County offers two ways to video visit: free on-site sessions at lobby terminals, or a paid remote option for certain South Placer housing areas. Which one makes sense depends on cost, travel time, and how far ahead you can plan.
Looking for an in-person contact visit in Roseville? That's no longer available. The Roseville Adult Correctional Facility has suspended all contact visitation, so video is now the main way families stay connected. Both on-site and remote options exist, and Placer County provides "Video Visitation Scheduling Instructions" in English and Spanish (PDFs) to guide you through enrollment and scheduling.
Time limits work a little differently depending on location. At Auburn Jail and South Placer Minimum Security, visits run 30 minutes total - and that time gets split between adult visitors. If two adults show up, you're sharing the session, not getting 30 minutes each.
On-site video visits are free. You'll need to schedule at least 24 hours ahead and travel to South Placer Jail to use one of the Video Visiting terminals in the lobby. If you can make the trip and plan a day in advance, this is the simplest way to avoid fees.
- ✓ At Auburn Jail and South Placer Minimum Security, only one visitor is permitted at the visiting station at a time
- ✓ Visitor limits (all facilities, including remote video): two adults and one minor child, or one adult and two minor children, and no more than three visitors per inmate per visit
- ✓ Check in at least 30 minutes before your visit start time
- ✓ Be ready for screening: all visitors must pass through a walk-through metal detector and remove metal items from clothing before going through (including items like jewelry and watches)
Remote video visits let you connect from home, but they cost money. For inmates in select housing areas at South Placer Jail, a remote session runs $9.99 for 30 minutes. This is an extra option on top of your two on-site sessions - using remote doesn't replace your free visits.
- Register using the county’s instructions - Use the “Video Visitation Scheduling Instructions” PDFs (available in English and Spanish) to enroll for video visits.
- Schedule at least 24 hours ahead - Remote visits must be scheduled 24 hours in advance.
- Confirm your loved one’s housing is eligible - The remote $9.99/30-minute option is only available for inmates in select housing areas at South Placer Jail.
Best for: saving money. If you can get to South Placer and schedule 24 hours ahead, on-site visits are free. Just know that at Auburn Jail and South Placer Minimum Security, the 30-minute session gets split between adult visitors.
Best for: distance, work conflicts, or tight schedules. Remote visits (where available) cost $9.99 for 30 minutes and still require 24-hour advance scheduling. They're an extra paid option - separate from your two free on-site sessions.
Whichever option you choose, grab the county's "Video Visitation Scheduling Instructions" PDFs (English and Spanish) for step-by-step enrollment details. For on-site visits, arrive early - you must check in at least 30 minutes before your session starts. You'll pass through a walk-through metal detector, so remove watches, jewelry, and other metal items beforehand to speed things up.
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